Senior GTM Systems Administrator at Enboarder

A Little About Us Enboarder is the world’s first agentic AI employee journey platform, unifying onboarding, enablement, mobility, and offboarding into a single experience layer. With AI Assistants and AI Agents working together, Enboarder empowers HR leaders to deliver structured, personalized employee experiences at scale while freeing HR from administrative work. Enterprises like Deloitte, ING, T-Mobile, andCisco use Enboarder accelerate time-to-productivity, reduce attrition, and unlock HR capacity The result: engaged managers, supported employees, and measurable business impact. Role Summary We are seeking a Senior GTM Systems Administrator to join our Revenue Operations team, reporting to the Sr. Director of Revenue Operations. This role plays a critical part in enabling efficient revenue operations across Sales, Marketing, Customer Success, and Finance. At Enboarder, Salesforce serves as our primary system of record, while Hubspot powers our marketing automation and lead management. The Senior GTM Systems Administrator owns the administration, optimization, and integration of Salesforce and HubSpot, ensuring our GTM teams have reliable systems, clean data, and scalable processes that support pipeline generation, customer growth, and operational efficiency. The ideal candidate brings strong Salesforce administration expertise, hands-on Hubspot administration experience, and a highly collaborative approach to identifying opportunities for improvement and partnering with stakeholders to implement scalable solutions. Key Responsibilities 1. Salesforce Administration • Co-Own administration and optimization of the Salesforce platform supporting Sales, Marketing, Customer Success, and Finance teams — including objects, fields, validation rules, page layouts, permissions, user access, dashboard and reporting to support visibility into funnel performance, ARR, and key GTM metrics. • Partner directly with GTM stakeholders to understand business problems and translate them into well-architected technical requirements and Salesforce solutions • Design, troubleshoot, and optimize Salesforce Flows and automation to support evolving business requirements 2. HubSpot Administration • Own the administration and maintenance of the HubSpot platform, including properties, workflows, forms, lifecycle stages, and backend automation, ensuring system continuity, clean data, and reliable synchronization with Salesforce and other GTM tools • Build and maintain marketing dashboards and reports, including advanced analytics (e.g., expansion reporting) in close partnership with the Marketing team • Serve as the primary point of escalation for HubSpot workflow, reporting, and data issues across Marketing and Sales teams. 3. GTM Systems Integrations Maintain and support integrations between Salesforce, HubSpot, and the broader GTM technology stack, ensuring reliable data sync and system performance. Current stack includes: • Salesforce & HubSpot (core integration) • Planhat · Gong · ZoomInfo · Intercom · Rocketlane · LinkedIn Sales Navigator · Trumpet · Zapier 4. Data Quality & Governance • Partner with the RevOps and GTM team to complete the ongoing account deduplication and contact association initiative, improving account and contact data integrity across Salesforce, HubSpot, and Planhat • Implement automation and processes to reduce duplicates and maintain consistent account & contact associations • Perform monthly audits to monitor duplicate accounts and contact associations and proactively address data quality issues 5. Documentation • Maintain clear documentation of system configurations, integrations, automation logic, and operational processes in alignment with GTM system best practices Required Qualifications • 5+ years of hands-on Salesforce administration experience with demonstrated ability to own and deliver complex projects independently. • 2+ years of hands-on HubSpot administration experience • Strong experience designing, building, troubleshooting, and optimizing Salesforce Flows • Proven ability to translate business requirements from GTM stakeholders into scalable technical solutions • Experience maintaining and improving Salesforce–HubSpot integrations • Experience working with GTM tools such as Planhat, Gong, ZoomInfo • Strong CRM data governance skills — deduplication, data hygiene, and validation automation. • Background in SaaS or subscription-based businesses, solid understanding of ARR, pipeline management, and GTM funnel metrics. • Strong problem solving skills and ability to collaborate across multiple teams • Proactive, ownership-driven mindset with the ability to independently identify issues and drive solutions • Exposure to quote-to-cash processes and tools such as Salesforce CPQ is a plus Interested in Joining the Team? Great, apply now! Someone from our team will reach out to you about the next steps. The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you don’t feel that you meet every single requirement. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come, stay, and do their best work with us. We hope you’re feeling excited about the opportunity to join our team! Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. It’s our aim to recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law. As we learn and grow we’re committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles. Please reach out to [Upgrade to PRO to see contact] if you have any questions or concerns.