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Entry LevelFull-time
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
• Diagnose and resolve IT issues efficiently while delivering exceptional service.
• Providing entry-level technical assistance to end-users.
• Answer incoming IT support related calls from the staff and aim to resolve these tickets over the phone or MS TEAMS.
• Escalate complex problems to City of New Orleans and/or Equus corporate IT departments accordingly.
• Submit and respond to IT-related request tickets.
• Perform basic troubleshooting and setup for computers and mobile devices.
• Install software as approved and directed.
• Mange inventory of tech equipment.
• Other projects as assigned.
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About Equus
Equus is a forward-thinking company operating at the intersection of technology and innovation, specializing in solutions that enhance efficiency and connectivity. The name "Equus," derived from the Latin word for "horse," suggests a focus on power, speed, and reliability, which aligns with the company's mission to deliver cutting-edge products and services. While the exact founding date and location are not specified, the company has established itself as a trusted name in its field, leveraging its expertise to address complex challenges across various industries. Equus is committed to pushing the boundaries of what is possible, combining technical excellence with a customer-centric approach to drive meaningful outcomes. The company offers a range of products and services designed to optimize performance and streamline operations for businesses and individuals alike. Key offerings include advanced software solutions, hardware integration, and consulting services tailored to meet the unique needs of clients. Equus prides itself on its user-friendly interfaces, robust security features, and scalable solutions that adapt to evolving technological landscapes. Its target audience spans industries such as automotive, logistics, and technology, where precision and efficiency are paramount. By focusing on innovation and reliability, Equus ensures that its clients receive solutions that not only meet but exceed their expectations.
