Service Support Specialist at Evolution

About the Role

We are looking for a Customer Support Specialist to handle various tasks during shifts and provide professional service to stakeholders.

Key Responsibilities

• →Resolving players’ disputes related to dealer actions or any other events that may impact the integrity of the game.
• →Handling major incident management for all events affecting the availability of the Live Casino Service.
• →Identifying and resolving all game irregularities resulting from dealer errors, software issues, or any other operational factors.