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SeniorFull-time
Salary Range
$54,698 - $74,003 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Customer Retention and Development Manager to join Expeditors. This role involves managing worldwide activity with top global customers to ensure business retention and development.
Key Responsibilities
- →Develop and maintain relationships with industry-leading global customers
- →Identify and service cross-functional and geographical operational requirements
- →Act as the chief revenue growth champion for global strategic business planning
- →Deliver business reviews and workshops tailored to customer needs
- →Drive alignment and collaboration across multiple geographical areas
- →Work with senior executives to create value-add solutions
- →Increase revenues and profitability through enhanced service
Requirements
- ✓Proven experience in customer relationship management
- ✓Strong understanding of global supply chain priorities
- ✓Ability to identify and address customer challenges
- ✓Excellent communication and collaboration skills
- ✓Strategic thinking and planning capabilities
- ✓Experience working with top global customers
- ✓Ability to work with senior executives and management teams
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- ✓"Act as revenue growth champion for strategic planning",
- ✓"Deliver tailored business reviews and workshops",
- ✓"Drive alignment and collaboration across geographies",
- ✓"Create value-add solutions with senior executives",
- ✓"Increase revenues through enhanced service"
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- ✓"Proven experience in customer relationship management",
- ✓"Strong understanding of global supply chain priorities",
- ✓"Ability to identify and address customer challenges",
- ✓"Excellent communication and collaboration skills",
- ✓"Strategic thinking and planning capabilities",
- ✓"Experience working with top global customers",
- ✓"Ability to work with senior executives and management teams"
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About Expeditors
Expeditors is a global logistics and supply chain management company that specializes in providing comprehensive transportation and customs brokerage services. Headquartered in Seattle, Washington, the company was founded in 1979 by Peter Rose and has since grown into a multinational corporation with a presence in over 140 countries. Expeditors operates at the intersection of international trade and logistics, helping businesses navigate the complexities of global supply chains with efficiency and precision. Its name reflects its core mission: to expedite the movement of goods across borders and continents. The company offers a wide range of products and services, including air and ocean freight forwarding, warehousing, distribution, and supply chain consulting. Key features of Expeditors' offerings include real-time tracking, customs compliance expertise, and tailored solutions for industries such as aerospace, automotive, and consumer goods. Its target audience includes manufacturers, retailers, and distributors who require reliable and scalable logistics solutions to manage their global operations. Expeditors leverages technology and data analytics to optimize supply chain performance, ensuring timely delivery and cost efficiency for its clients. Notable achievements include Expeditors' consistent ranking among the top logistics providers globally, as well as its commitment to sustainability and innovation. The company has invested heavily in digital platforms to enhance transparency and collaboration within supply chains. Its unique value proposition lies in its ability to combine deep industry knowledge with a customer-centric approach, offering flexible and customized solutions that adapt to the evolving needs of international trade. Expeditors' market position is further strengthened by its extensive network and reputation for reliability, making it a trusted partner for businesses navigating the complexities of global logistics.
