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Mid LevelFull-time
Salary Range
$14,280 - $19,320 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to work with Enterprise clients, ensuring strategic relationships, value generation, and business expansion.
Key Responsibilities
- βManage Enterprise accounts, being the focal point for multiple stakeholders.
- βBuild long-term relationships with executives and key departments.
- βAnalyze critical metrics (ROI, LTV, NPS) and propose retention and growth strategies.
- βMap upsell and cross-sell opportunities.
- βOrchestrate internal demands and influence product roadmap.
Requirements
- βPassion for client relationship management.
- βExperience in solving complex problems.
- βFocus on value generation.
