Loading...
Mid LevelFull-timeAI
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Sales Operations Analyst plays a critical role in supporting the UK&I commercial teams by driving operational efficiency, data integrity, and performance insights. Reporting to the Global Operations & Analytics Manager, this role contributes to the execution of global strategies at a regional level, with a focus on CRM excellence, automation, and analytics-led decision making, and enable continuous improvement across the sales lifecycle.
Responsibilities:
1.     Sales Operations & Enablement
• Support daily operations across sales support, case management, delivery workflows, and CRM troubleshooting.
• Prioritise and resolve issues efficiently, ensuring minimal disruption to sales activities.
• Champion sales enablement through process optimisation, training support, and adoption of tools.2.     CRM & Process Excellence
• Maintain data accuracy and consistency in Salesforce CRM and CPQ platforms.
• Support rollout of new processes and ensure documentation and communication are clear and up to date.3.     Automation & AI Integration
• Identify opportunities to automate manual tasks and improve operational workflows, leveraging AI tools to enhance forecasting, lead scoring, and reporting capabilities.
• Partner with the Global Operations Manager to implement scalable automation strategies. 4.     Commercial Governance Support
• Assist in managing pricing governance, including validation of discount requests and adherence to commercial policies.
• Support internal royalty audits and help identify training gaps or process improvements. 5.     Analytics & Reporting
• Deliver accurate and timely reporting across sales performance, forecasting, pipeline health, and billing discrepancies.
• Contribute to the development and maintenance of dashboards that provide actionable insights.
• Support ad hoc analysis requests from Sales, Finance, and Product teams.
Free to sign up. Takes 30 seconds.
About Experian
Experian is a global information services company that specializes in providing data and analytics solutions to businesses and consumers. Headquartered in Dublin, Ireland, with a presence in over 44 countries, Experian has been a leader in the information services industry since its inception in 1996. The company leverages advanced technology and extensive data resources to help organizations make informed decisions, mitigate risk, and identify growth opportunities. Its services are integral to sectors such as finance, retail, telecommunications, and healthcare, where accurate data is critical for operational efficiency and strategic planning. Experian offers a comprehensive suite of products and services, including credit reporting, fraud detection, marketing analytics, and decision automation. Key features of their solutions include real-time data processing, predictive analytics, and customizable reporting tools that enable clients to gain actionable insights. The company primarily targets financial institutions, retailers, and telecommunications providers, helping them manage credit risk, combat fraud, and enhance customer engagement. Additionally, Experian provides consumer credit reports and identity protection services, catering to individuals seeking financial transparency and security. Experian has established itself as a market leader, recognized for its innovative use of data and technology to solve complex business challenges. The company holds a significant market share in the information services industry, supported by its robust global infrastructure and commitment to data accuracy and compliance. Experian’s unique value proposition lies in its ability to integrate vast datasets with cutting-edge analytics, providing clients with unparalleled insights that drive business success and regulatory compliance. Its dedication to data privacy and ethical practices further reinforces its reputation as a trusted partner in the information services sector.
