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Mid LevelFull-time
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a UX Content Designer to join our Customer Experience team at Experian Data Quality. This role involves crafting clear, consistent, and user-centered content across multiple markets.
Key Responsibilities
- →Design and deliver content across multiple touchpoints: product UI, help and support docs, emails and in-product messaging, e-learning and onboarding content, internal and customer-facing comms
- →Collaborate with UX designers, product managers, developers, and SMEs to align content with user needs and business goals
- →Champion plain language, accessibility, and inclusive design
- →Conduct content audits and use data to iterate and improve
- →Maintain and evolve our content guidelines and tone of voice
- →Put fair customer treatment at the heart of everything you do
Requirements
- ✓Experience in UX content design
- ✓Strong understanding of user-centered design principles
- ✓Ability to collaborate effectively with cross-functional teams
- ✓Knowledge of accessibility standards and inclusive design practices
- ✓Experience with content audits and data-driven improvements
