Email Marketing Operations at Figma

Figma

San Francisco, CA • New York, NY • United States·4d ago

Mid LevelFull-timeFigmaGoAI

Salary Range

$68,000 - $92,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Email Operations Manager to join Figma, a company revolutionizing design collaboration. This role focuses on managing our end-to-end email production workflow, ensuring our global email program runs effectively and efficiently.

Key Responsibilities

→Build and maintain a clear, reliable view of our global email calendar
→Run intake and prioritization processes to help teams plan work
→Create clarity and alignment across teams through documentation and processes
→Act as the main point of contact for our email production agency and external vendors
→Set standards for how requests are briefed, assets are delivered, and work moves from idea to send
→Evaluate where we can use AI and automation to streamline email production
→Help project manage large cross-functional initiatives

Requirements

✓3–5+ years in email operations, marketing operations, or similar roles
✓Experience with project management tools like Asana, Monday.com, Jira and ESPs such as Braze, Iterable, Customer.io
✓Strong organizational and project management skills
✓Comfortable navigating data, project tools, and workflow systems
✓Experience using AI tools to streamline manual work or build new workflows