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Mid LevelFull-timeAWS
Salary Range
$82,875 - $112,125 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Operations Analyst to join our early-stage startup. This role involves analyzing data, identifying trends, and enhancing product functionality and user experience.
Key Responsibilities
- →Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience.
- →Participate in customer meetings to identify requirements and pain points to scope new features and improvements.
- →Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements.
- →Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product.
- →Conduct periodic check-in meetings with customers and guide them through the product to ensure better understanding and ease of use.
- →Identify process gaps and propose innovative solutions to optimize operational efficiency and effectiveness.
- →Collaborate with engineering teams to drive product enhancements, bug fixes, and ensure timely delivery of product updates.
- →Monitor key performance indicators (KPIs) to assess the success and impact of product operations, making data-driven recommendations for improvement.
- →Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction.
Requirements
- ✓1-3 years of experience as a Product Operations Analyst or a similar role.
- ✓Excellent written and verbal communication skills in English.
- ✓Proficiency in using data analysis tools and techniques.
- ✓Familiarity with product lifecycle management principles and methodologies.
- ✓Experience working with cross-functional teams.
- ✓Knowledge of product management frameworks and methodologies.
- ✓Familiarity with project management tools and software.
- ✓Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently.
- ✓Continuous learning mindset, keeping up with industry trends and best practices.
- ✓Travel flexibility for customer meetings or team gatherings.
Benefits
- ★Get equity from day 1 at a Y Combinator startup.
- ★Do something meaningful; help stop human trafficking, money laundering, and terrorism financing.
- ★Work alongside a highly competent, top-tier team.
- ★Great career development opportunities in a fast-growing early-stage startup.
- ★Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.
- ★Experience an international work culture in a flat organizational structure.
