Business Analyst - 12 month FTC at Flagstone

What is Flagstone? Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work. Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage. A feel for our culture: To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth. That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it. We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three. But enough about us. Let’s talk about you. Does this sound like you? You're a mid-level Business Analyst with hands on experience in requirements gathering, process mapping, and stakeholder management. You're curious, confident, and not afraid to ask the awkward questions, because you know that's usually where the most valuable work begins. You have a solid grounding in change management and risk governance, and you know how to deliver in environments where both matter. You thrive in fast moving, collaborative environments and are energised by the prospect of joining a fintech scale up where your analysis directly shapes how the business grows and changes. This is a 12 month fixed term contract. What you’ll do: As a Business Analyst at Flagstone, you'll sit within the Transformation & Change team and play a central role in delivering meaningful change across the business. Day to day, that looks like: • Conducting high quality business analysis to accelerate and unblock strategic change initiatives • Gathering and documenting requirements to make sure the end result always meets real user and business needs • Designing and mapping processes, turning complexity into something simple and scalable • Facilitating workshops and stakeholder sessions to drive decisions and keep things moving • Supporting change readiness, including training and risk mitigation planning • Making sure changes land in line with Risk & Compliance policies • Working closely with Product and Engineering to deliver joined up outcomes What you’ll bring: • Hands on experience across requirements gathering, process design, and stakeholder management • Comfortable working across the full change delivery lifecycle, from initial analysis through to delivery and change readiness • Experience of working in Agile environments, you know how to work iteratively and adapt quickly • Process design and requirements analysis skills • A self starter mentality, being comfortable planning and managing your own workload, ensuring the right analysis is delivered at the right time • Prioritisation skills, where you're comfortable managing multiple workstreams and demands, and you know how to identify what needs your attention first • Professional courage to question a brief, pushing back when something doesn't stack up, and saying no when the work isn't high value. You do all of this without creating friction • Exceptional stakeholder management and facilitation skills, including with senior and cross functional audiences • Clear communication, both written and verbal • A relevant certification is a plus (e.g. BCS BA Diploma, Six Sigma, IIBA, APM) Backgrounds we're interested in We'd love to hear from people who have worked in a similar sized organisation and are comfortable working with ambiguity and fast pace of change delivery. Experience in fintech, financial services, or another regulated industry would be an advantage and you'll be comfortable operating in an environment where risk and compliance aren't an afterthought. How we reward you: At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits: • Hybrid working - spend at least 1 day a week with your team in our collaborative London office • Mental wellbeing support - access therapy and mental health sessions through Spill • Private health care - enjoy all the benefits AXA has to offer, including reduced gym memberships and medical history disregarded • Medical cash plan - to help you with the costs of dental and optical expenses • Life insurance and Income Protection- four times your annual salary for peace of mind • Matched pension contributions up to 5% • 25 days holiday - plus bank holidays, well-being days and volunteering days All are welcome. At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background. #LI-Hybrid