Regional Operations Manager at Flix

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.  We're looking for a Regional Operations Manager for our East Coast Region to join our team and play a key role in shaping our continued growth across one of our most exciting North American markets. As a Regional Operations Manager, you will serve as the critical link between internal functions and the network of operators who deliver our service on the ground. You will take direct ownership of operator relationships, quality performance, and safety compliance in one of our key strategic markets. Your work will have a direct impact on the organization by driving operational excellence and enabling the continued growth of the North American network. About the Role • Own the quality performance of our operator portfolio across the East Coast, fostering strong and collaborative partnerships • Serve as the key interface between operators and internal teams, providing hands-on support across operational and product matters • Independently develop analyses and presentations based on quality performance indicators, connecting insights with Business Development and Network Planning • Actively lead projects in operations management, coordinating cross-functional teams across Business Development, Operations, and Network Planning • Ensure operators align with our processes and standards, providing guidance and support to uphold local safety and ADA compliance • Empower operators to engage with FlixUni content and maintain oversight of ADA driver training compliance About You • 2+ years of experience with a history of owning and driving results in a role within passenger transportation, operations, or logistics • A self-driven, independent and goal-oriented approach to work • Strong communication and collaboration skills with the ability to work effectively across teams • A proactive mindset with a high level of commitment and adaptability • Solid proficiency in PowerPoint and Excel; experience with PowerBI is a plus • Fluent in English; Spanish fluency a plus Salary Range: $74,000 to $93,000 USD We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  What We Offer • Comprehensive Wellness Coverage- Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care). • 401(k) Matching– 401(k) plan with up to 4% company matching contributions. • Flexible Time Off- Take time off when you need it, as you need it, subject to business needs and manager approval. • Paid Parental Leave- 8 weeks of fully paid leave to support new parents and growing families. • Company Paid Life Insurance– Basic company-paid life insurance equal to your annual salary. • Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services. • Tuition Support- Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service. • 24/7 Employee Assistance Program- Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year. • Free Travel Perks– Complimentary travel on FlixBus and Greyhound for you, family, and friends. • Work from (M)Anywhere - Depending on your role, work from another location for up to 60 days per year. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!