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Entry LevelFull-timeGo
Salary Range
$13,260 - $17,940 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Opportunity
Flywire is seeking a self-motivated Technical Implementation Manager to carry out integration and implementation activities that bring value to our clients and partners. This individual will support our EU Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.
Key Responsibilities
As a subject matter expert in Flywire Integrations the Technical Implementation Manager will guide clients through the Discovery, Portal configuration, Integration, Testing and Go live stages for clients implementing Flywire products.
• Consult clients on how to implement Flywire’s platform products including APIs, Payment Checkouts and Recurring Payments solutions
• Serve as the SME leading multiple client implementation projects ensuring they have successful execution
• Run workshops and client syncs as they progress through the different implementation stages
• Provide post-implementation support on Zendesk
• Ensure a smooth customer experience by matching the products and Integrations to client needs
• Develop & maintain product documentation with Product teams, providing internal knowledge transfer
• Contribute to the product vision by relaying client feedback and pain points to Product teams
• Troubleshoot and resolve Integration issues by providing technical support for clients
• Play a role in fostering an ever improving culture and customer experience continuously
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About Flywire1
Flywire1 operates at the intersection of technology and financial services, specializing in innovative digital payment solutions. The company focuses on simplifying cross-border transactions, particularly in the education and healthcare sectors, where complex payment processes are common. While the exact founding date and location are not explicitly stated, the name "Flywire1" suggests a forward-thinking approach to global payments, likely established in the modern era of digital finance. The company leverages technology to bridge gaps between international students, institutions, and healthcare providers, facilitating seamless financial exchanges across borders. Flywire1 offers a suite of payment products and services designed to streamline international transactions. Its core offerings include online payment platforms, currency conversion tools, and secure payment gateways that support multiple currencies and payment methods. Key features include real-time transaction tracking, compliance with international financial regulations, and personalized customer support. The company primarily targets educational institutions, healthcare providers, and students or patients requiring international payments, ensuring these groups can manage fees, tuition, and medical expenses efficiently and securely. Its solutions are particularly valued for reducing administrative burdens and enhancing the user experience in high-stakes financial scenarios.
