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SeniorFull-timeRust
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Mid-Market Account Executive to join our team at Freshworks. This role focuses on building relationships with mid-sized businesses to enhance their employee experience with thoughtful, human-centered solutions.
Key Responsibilities
- →Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement
- →Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery
- →Work closely with buying teams, creating trust and clarity throughout the decision-making process
- →Manage and close mid-sized opportunities with confidence, from negotiation through final agreement
- →Partner with Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer
Requirements
- ✓Passionate about building relationships and solving meaningful problems
- ✓Experience working with mid-sized businesses (500 - 1,000 employees)
- ✓Strong consultative approach to guiding customers through the buying journey
- ✓Ability to connect customer needs with tools that empower teams, streamline onboarding, and support IT service management
- ✓Experience with ITSM, onboarding, and employee engagement solutions
Benefits
- ★This is more than just a sales role - it's about impact, collaboration, and growth.
Free to sign up. Takes 30 seconds.
About Freshworks
Freshworks is a leading provider of customer engagement and IT solutions, specializing in creating innovative software that helps businesses streamline operations and enhance customer interactions. Headquartered in the United States, with a global presence, the company was founded in 2010 with a mission to build a new generation of business software that is easy to use, powerful, and accessible. Operating at the intersection of customer service, IT service management, and sales, Freshworks leverages cutting-edge technology to empower organizations of all sizes to deliver exceptional experiences and improve productivity. The company offers a comprehensive suite of products, including Freshdesk for customer support, Freshservice for IT service management, and Freshsales for sales automation. These solutions are designed with intuitive interfaces, AI-driven automation, and robust analytics to simplify complex workflows and provide actionable insights. Freshworks caters primarily to small and medium-sized businesses, as well as enterprises, across various industries, helping them to centralize communication, resolve issues efficiently, and foster stronger relationships with their customers and employees. Key features such as omnichannel support, self-service portals, and customizable workflows ensure that businesses can adapt the tools to their specific needs. Freshworks has established itself as a trusted name in the customer engagement space, recognized for its commitment to innovation and customer-centric approach. The company has achieved significant milestones, including rapid growth in its user base and recognition in industry rankings for its software excellence. By prioritizing scalability, security, and ease of integration, Freshworks differentiates itself by offering solutions that not only address immediate business challenges but also evolve with the changing demands of the market. Its unique value proposition lies in combining powerful functionality with a user-friendly experience, making advanced business tools accessible to organizations at every stage of their growth.
