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SeniorFull-time
Salary Range
$46,410 - $62,790 /year
This salary is estimated based on similar roles. The actual salary may vary.
As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the DACH region. In this role you will advocate multiple Freshworks product-lines targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.
Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualification. You will be partially responsible for helping your team of BDRs become successful. 
Your role and responsibilities:
• Along with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
• Build, develop and manage your sales pipeline
• Communicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
• Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals
• Provide regular reporting of pipeline and forecasting to the Sales Manager
• Travel to customer locations and customer focused events regularly
• Educate yourself to become an expert in SaaS products, CRM systems, and our product suite
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About Freshworks
Freshworks is a leading provider of customer engagement and IT solutions, specializing in creating innovative software that helps businesses streamline operations and enhance customer interactions. Headquartered in the United States, with a global presence, the company was founded in 2010 with a mission to build a new generation of business software that is easy to use, powerful, and accessible. Operating at the intersection of customer service, IT service management, and sales, Freshworks leverages cutting-edge technology to empower organizations of all sizes to deliver exceptional experiences and improve productivity. The company offers a comprehensive suite of products, including Freshdesk for customer support, Freshservice for IT service management, and Freshsales for sales automation. These solutions are designed with intuitive interfaces, AI-driven automation, and robust analytics to simplify complex workflows and provide actionable insights. Freshworks caters primarily to small and medium-sized businesses, as well as enterprises, across various industries, helping them to centralize communication, resolve issues efficiently, and foster stronger relationships with their customers and employees. Key features such as omnichannel support, self-service portals, and customizable workflows ensure that businesses can adapt the tools to their specific needs. Freshworks has established itself as a trusted name in the customer engagement space, recognized for its commitment to innovation and customer-centric approach. The company has achieved significant milestones, including rapid growth in its user base and recognition in industry rankings for its software excellence. By prioritizing scalability, security, and ease of integration, Freshworks differentiates itself by offering solutions that not only address immediate business challenges but also evolve with the changing demands of the market. Its unique value proposition lies in combining powerful functionality with a user-friendly experience, making advanced business tools accessible to organizations at every stage of their growth.
