Technical Writer at Friendliai

ABOUT THE JOB FriendliAI is hiring a Technical Writer to craft clear, engaging, and accurate content that helps developers, customers, and partners understand and succeed with our AI platform. You’ll be the bridge between complex technical concepts and accessible information. From developer documentation to customer-facing guides, your work will remove friction, drive adaptation, and communicate FriendliAI’s value across multiple channels. You’ll collaborate with engineers, product managers, and go-to-market teams to create documentation, marketing assets, and campaign content. Your writing will serve both technical and business audiences, ranging from SDK reference docs to blog posts, whitepapers, newsletters, and partner materials. KEY RESPONSIBILITIES - Plan, create, and manage content across various platforms, including documentation, websites, blogs, newsletters, and social channels. - Write clear guides, examples, and references that help developers adopt and integrate FriendliAI products effectively. - Research potential customers, competitors, and industry trends to inform the direction of content. - Support existing customers with updated resources. - Continuously update and improve content to reflect new product features, industry trends, and best AI practices. QUALIFICATIONS - Bachelor’s in Business, Marketing, Technical Communication, or a related field. - 3+ years of experience in technical writing, developer documentation, or content creation in the technology industry. - Excellent written and verbal communication skills in English, with a proven ability to clearly explain complex concepts. - Ability to work independently, prioritize, and manage multiple projects in a fast-paced environment. - Proficiency with content management and publishing tools (e.g., CMS, Markdown, Git). PREFERRED EXPERIENCE - Familiarity with or interest in AI (especially generative AI) and IT B2B SaaS. - Experience writing for developer tools, SDKs, or APIs. - Developer relations experience. - Have published an academic paper. - Comfortable collaborating across engineering, product, and go-to-market teams. BENEFITS - Flexible working hours - Daily lunch and dinner provided; unlimited snacks and beverages - Supportive and highly collaborative work environment - Health check-up support and top-tier equipment/hardware support - A front-row seat to the generative AI infrastructure revolution - Competitive compensation, startup equity, health insurance, and other benefits. ABOUT FRIENDLIAI FriendliAI is building the world’s best AI inference platform that makes large language and multi-modal models fast, efficient, and deployable at scale. We power high-throughput, low-latency AI workloads for organizations worldwide and integrate directly with Hugging Face, giving developers instant access to over 500,000 open-source models. We are a small, fast-moving team doing work that matters at one of the most exciting moments in the history of technology. With our world-class inference engine, we are building a platform that the AI industry can actually rely on.