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SeniorFull-timeAI
Salary Range
$39,780 - $53,820 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Technical Writer to join our team at Gcore. This role focuses on creating high-quality technical documentation for cloud, network, and security products, while also leading and mentoring a small team of technical writers.
Key Responsibilities
- →Write and maintain high-quality technical documentation for Gcore cloud, network, and security products
- →Create clear, user-focused content that helps developers successfully adopt and use our services
- →Review and edit documentation produced by other writers to ensure accuracy, clarity, and consistency
- →Continuously improve documentation structure, navigation, and usability based on user feedback
- →Lead and mentor a small team of technical writers, combining coaching with practical guidance
- →Set clear priorities, distribute work, and ensure predictable delivery of documentation
- →Establish and maintain documentation standards, tone of voice, and quality bar across the team
- →Support professional growth of team members through feedback and knowledge sharing
- →Act as the main point of contact for documentation across product, engineering, QA, and support teams
- →Build strong working relationships with stakeholders to ensure documentation reflects real product behavior
- →Embed documentation into product development and release processes
- →Collect and incorporate feedback from internal teams and users
- →Drive the adoption of AI-assisted workflows to improve documentation speed, coverage, and consistency
- →Design and maintain pipelines that identify documentation needs from commits, code changes, and release notes
- →Use tools like ChatGPT, Cursor, or similar responsibly, keeping human quality control as a core principle
- →Ensure documentation stays in sync with fast-moving product development cycles
- →Build and evolve documentation-as-code workflows and automation
- →Introduce automated checks for documentation completeness and quality
- →Define and track metrics for documentation usage, effectiveness, and user engagement
- →Continuously improve processes based on data and feedback
