Sr Princ Partnership Manager - ML at Gen Digital

About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role The Sr. Partnership Manager will be focused on onboarding, managing, and growing MoneyLion’s relationships with Fintechs, Neobanks, Lenders, and ecosystem partners. This individual will be responsible for independently owning and growing a portfolio of Enterprise accounts, applying creative and strategic approaches to optimize performance, and driving upsell across MoneyLion’s Marketplace, Banking-as-a-Service, Data products, and Services. You will work closely with senior-level decision-makers, leveraging deep industry expertise to build strong, long-term partnerships. Key Responsibilities - Client Engagement & Growth: Serve as the primary manager for a portfolio of partner organizations, driving expansion and revenue growth. Develop and execute strategic growth plans that deepen relationships, identify cross-sell/upsell opportunities, and ensure long-term value creation. Establish Engine as a critical partner; building deep trust with senior partner contacts and serve as a consultative advisor to decision-makers. - Strategic Account Management: Independently lead program design, performance analysis, and business reviews to optimize partner success. Own the playbook to scale growth strategies across your portfolio. Be an owner/operator who is able to move opportunities across the finish line. - Partner Portfolio Performance & Strategy: Own revenue outcomes for your assigned partner portfolio. Monitor KPIs across accounts, identify optimization opportunities and growth levers, and scale winning strategies across the portfolio. Communicate business performance — including upsides and risks — to leadership, and serve as the internal subject matter expert for your book of business. - Performance Optimization & Insights: Monitor KPIs, analyze revenue and funnel performance, and leverage data to inform strategy and decision-making. Scale growth strategies and partnership opportunities across the portfolio. - Product Advocacy & Collaboration: Represent partner needs in product roadmap discussions, gather and synthesize partner feedback, and present beta product offerings to partners. Serve as the voice of the partner internally with strong influence on product direction. - Revenue Forecasting & Business Insights: Provide data-driven forecasting and bottom-up guidance for your book of business, incorporating macroeconomic factors, upsell pipeline, product roadmap, and strategic opportunities. Use insights to influence decision-making and drive sustainable growth. - Cross-Functional Collaboration & Internal Advocacy: Work closely with internal stakeholders including Business Development, Product, Marketing, Analytics, Data Science, and Engineering to align partner needs with company objectives. Collaborate on go-to-market strategies, product innovation, and performance optimizations. Serve as a subject matter expert for your portfolio in cross-functional settings with visibility to ELT where appropriate. - Team Enablement & Mentorship: Coach and support Partnership Managers within the pod, scale best practices, support QBR preparation and execution, and help drive team culture and morale. - Operations: Lead account management operations across the pod. Improve processes, procedures, and documentation. Drive process enhancements and automation. Create case studies highlighting partner success. KPIs - Revenue growth & account performance KPIs - Partner Retention / Satisfaction - Product/feature adoption, ideation, and feedback - Collaboration with cross-functional teams - NPS scores of managed accounts - Partner portfolio KPI development, monitoring, and optimization About You - 4–6 years of relevant experience in sales, account management, or client-facing roles, with a minimum of 3 years working with fintechs or financial institutions - Proven track record of independently owning and growing enterprise accounts, accelerating product adoption, improving net revenue retention, and delivering against revenue targets - Experience in an account/partner management role; familiarity with Financial Services, FinTech, AdTech or Tech SaaS space strongly preferred - Strong analytical skills and knowledge of media math, marketing funnels, and acquisition strategies - Proficient understanding of fintech ecosystem, underlying technology/architecture, and business models - Strong negotiation skills with a demonstrated ability to close deals, manage objections, and challenge the status quo with data-driven insights - Demonstrated ability to operate autonomously in a fast-paced environment, manage competing priorities, and drive outcomes without day-to-day direction - Excellent written & verbal communication, organization, and prioritization skills - Excellent analytical skills with ability to pull, filter, and analyze data to identify insights and inform data-driven recommendations; proficiency in Looker or Tableau required - Strong executive presence and interpersonal skills, with an emphasis on building internal and external relationships at senior levels - Demonstrated ability to mentor or coach peers or junior team members - Working knowledge of various technologies to build partnerships (e.g. APIs, HTML, JavaScript, etc.) - Proficient in Salesforce and Google Suite and/or Microsoft Office (Word, Excel, and PowerPoint) What's Next Recruiter Screen Call - 15 Minutes Hiring Manager Interview- 45 minutes to an hour Stake Holder Interview- (Pannel) - 3+ hours Final Interview Decision