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Senior Customer Success Manager - Media at Geniussports
GeniussportsLondon, England, United Kingdom·1w ago
SeniorFull-timeRustGit
Salary Range
$49,725 - $67,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an experienced Customer Success Manager to join the Client Services team at Genius Sports. This role focuses on nurturing deep-rooted client relationships and driving growth within a sophisticated book of business.
Key Responsibilities
- →Develop and execute strategic account plans that evolve with client KPIs and market trends
- →Identify untapped opportunities for revenue growth through upsells and cross-sells
- →Serve as a programmatic subject matter expert on multi-channel strategies
- →Build relationships with clients at all levels, from CMOs to mid-level stakeholders
- →Proactively identify at-risk accounts and deploy recovery strategies
Requirements
- ✓5+ years of experience in Customer Success or Account Management within AdTech or Digital Media
- ✓Proven success in managing customer portfolios and exceeding client expectations
- ✓Deep understanding of the programmatic landscape, including DSPs and SSPs
- ✓Experience managing RMG or iGaming clients is highly valued
- ✓Analytical rigor to extract insights from campaign data
- ✓Ability to pivot between strategic thinking and tactical execution
Benefits
- ★Competitive salary and range of benefits
- ★Employee wellbeing support
- ★Opportunities for skills development and career growth
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