Loading...
Mid LevelFull-time
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.
WHAT YOU'LL DO:
• Providing customer support to our clients
• Solving and prioritizing incoming requests
• Collaborating with internal teams
• Creating and maintaining a knowledge base
WHAT YOU'LL BRING
• Excellent communication in both written and verbal English
• Strong problem-solving skills and confidence with various computer systems
• Ability to multitask and prioritize tasks while working independently and under pressure
• Prior experience in customer support is a plus
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
Free to sign up. Takes 30 seconds.
About Geniussports
Geniussports is a leading technology company specializing in the development of innovative solutions for the sports and media industries. Headquartered in London, the company has established itself as a key player in the intersection of sports, data, and digital media since its inception. By leveraging advanced analytics and cutting-edge technology, Geniussports provides tools that enhance the way sports content is created, distributed, and consumed, catering to a global audience of broadcasters, leagues, and sports organizations. The company offers a comprehensive suite of products and services, including real-time data feeds, automated content creation tools, and integrated media solutions. Key features of their offerings include high-precision data accuracy, customizable APIs, and scalable platforms designed to meet the demands of large-scale sports events. Geniussports primarily targets broadcasters, sports leagues, and media companies that require reliable, efficient, and data-driven solutions to improve their operations and audience engagement. Their tools are particularly valued for their ability to streamline workflows and deliver rich, interactive sports content. Geniussports has achieved significant recognition in the industry, serving major sports organizations and broadcasters worldwide. The company’s market position is strengthened by its commitment to innovation and its ability to adapt to the evolving needs of the sports media landscape. By combining technical expertise with a deep understanding of sports, Geniussports delivers unique value, enabling clients to unlock new opportunities in content monetization, audience growth, and operational efficiency.
