Customer Success Associate at Dozee

<div> <p><strong>Company Overview :</strong> <strong>&nbsp;</strong>Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.&nbsp;</p> <p>We are seeking visionary individuals to help us in this very exciting&nbsp; journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models</p> </div> Responsibilities : • Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. • Product installation and provide troubleshooting support for devices. • Perform site assessments and communicate device requirements to the remote team. • Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. • Coordinate with the remote team, providing detailed updates on activities conducted during site visits. • Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration. • Assist in ad hoc operational task, as required Desired Experience: • Graduation /Diploma ( Science / ITI preferred) • 0-2 years of field operations/ field sales experience from healthcare or hospital industry. • Open to travel within the city . • Open to working inside hospital wards and work in night shifts- occasionally as required, • Good communication skills and fluency in local languages • Prior experience of working with nurses/doctors is preferred • Candidate should have basic understanding of operating a computer Additional good-to-have(s) • If you have experience in the hospital/ healthcare segment • If you have experience in working with startups