Senior Paralegal, Risk Management & Dispute Resolution at Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Paralegal, you will help GitLab manage disputes, claims, and legal requests in a way that supports the business and reduces risk. This role requires a deep understanding of litigation operations, with ownership of GitLab's e-discovery work across data preservation, collection, and discovery. You will partner closely with in-house attorneys and paralegals, IT, Information Security, and outside counsel to handle complex matters in a structured, scalable way, while also supporting broader response coordination for subpoenas, discovery requests, and other high-stakes legal matters. Reporting to the Senior Director of Risk Management & Dispute Resolution, you will improve how legal requests are handled across the company and help build clear, repeatable processes that support accurate and timely execution. What you’ll do • Lead complex e-discovery matters and strategic legal operations projects as the directly responsible individual. • Operate GitLab's e-discovery program, including legal holds, data preservation, and cross-source collection across multi-custodian matters and cloud-native environments. • Prepare and review legal responses, including subpoena responses, discovery materials, and case documentation, at the direction of counsel. • Develop and refine processes, playbooks, and knowledge bases that improve consistency and governance across legal operations. • Collaborate with stakeholders across Legal, IT, and Information Security to coordinate preservation, collection, and response workflows. • Communicate legal risk and business considerations to senior leadership in a clear, practical way. • Support litigation and dispute resolution work by organizing information, tracking requests, and helping teams execute against defined processes. What you’ll bring • Experience working in a paralegal or legal operations capacity with a focus on litigation support, whether in-house, at a law firm, through an e-discovery vendor, at a managed service provider, or across a combination of environments. • Knowledge of e-discovery processes, forensic data collection, and evidence handling practices, including work involving multi-custodian matters and cloud-native or software-as-a-service data sources. • Familiarity with tools used in legal operations and business collaboration, such as Everlaw, Slack, and Google Workspace. • Ability to manage cross-functional projects involving legal, technical, and business stakeholders. • Skill in legal research and in turning regulatory, legal, or industry findings into practical process improvements. • Strength in written and verbal communication, organization, and analytical thinking. • Adaptability to support a range of requests, matter types, and changing priorities in a fast-moving environment. • Openness to applying transferable experience from related legal operations, litigation, or e-discovery work. About the team The Risk Management and Dispute Resolution team is part of Legal & Corporate Affairs and supports GitLab's approach to risk, investigations, litigation, and dispute resolution. The team works across functions and regions to manage external disputes and claims, respond to subpoenas and discovery requests, support legal documentation, manage investigations, and coordinate with internal business partners through clear asynchronous collaboration. This team is focused on building durable processes that help GitLab respond to legal matters with consistency, accuracy, and sound judgment. For more on the broader organization, see Link: Legal & Corporate Affairs Team Page How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range$95,200—$160,800 USD How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.