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SeniorFull-timeGoRustRailsAPIMicroservicesAIGit
About the Role
We are looking for a Senior Product Manager to own the foundational systems that power identity, authentication, user lifecycle management, internal notifications, and audit logging across HighLevel. This role involves defining strategy, roadmap, and execution for core user systems to ensure security, extensibility, reliability, and intuitiveness for millions of agency and SMB users.
Key Responsibilities
- →Lead product vision for user identity and authentication across web, mobile, API, and ecosystem integrations
- →Evolve auth stack to support modern security standards like SSO, OAuth, MFA, passwordless, device trust, and risk-based auth
- →Build a unified internal notifications framework for real-time and system-triggered communications
- →Own audit logging strategy covering user actions, system events, permission changes, and security-critical operations
- →Define and evolve long-term platform roadmap for identity, notifications, and audit systems
- →Partner with engineering to drive architectural decisions, prioritization, and execution excellence
- →Collaborate with Security, Infrastructure, Mobile, and cross-product teams for consistent user experience and compliance
- →Establish KPIs for reliability, performance, adoption, and operational efficiency
Requirements
- ✓5–8+ years of product management experience, ideally in platform, security, or identity-focused domains
- ✓Strong experience with authentication, authorization, permissions, user management, or systems-level product areas
- ✓Proven track record of shipping large-scale, cross-functional, technical products
- ✓Ability to simplify complex systems into intuitive experiences for internal and external users
- ✓Strong collaboration skills to influence engineering, design, security, and go-to-market stakeholders
- ✓Data-driven decision-making with experience defining metrics and leveraging analytics
- ✓Excellent written and verbal communication skills, comfortable presenting to senior leadership
- ✓Experience in high-growth SaaS, developer platforms, or multi-tenant ecosystems is a plus
Benefits
- ★Opportunity to impact a platform used daily by millions of businesses and entrepreneurs
- ★High ownership role with long-term product vision and deep strategic influence across the company
- ★Fully remote team across 15+ countries
- ★Hyper-growth environment with strong investment in platform evolution and technical excellence
- ★Work on mission-critical systems foundational to HighLevel’s next decade of scale
