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SeniorFull-timeGoAI
Salary Range
$150,000 - $205,000 /year
About the Role
The Product Operations Manager will establish and lead the Product Ops function within GoodLeap's B2B division. This role serves as the connective tissue between Product, Go-to-Market, and Operations teams, ensuring effective execution of strategies in the market.
Key Responsibilities
- →Translate product and business strategies into coordinated launch and adoption plans
- →Align Sales, Marketing, Operations, and Customer Success on launch readiness and execution
- →Ensure feedback loops are in place to track effectiveness and refine GTM execution
- →Monitor adoption and utilization metrics post-launch to confirm business objectives are being met
- →Coordinate across functions to close gaps in training, awareness, or engagement
- →Ensure that every stakeholder group executes its part in maximizing ROI of delivered products
- →Serve as the hub for aligning Go-to-Market, Product, and Business strategies into clear operational plans
Requirements
- ✓7+ years of experience in product operations, program management, or a related role within B2B SaaS, fintech, or marketplaces
- ✓Proven success in operationalizing product and business strategies across go-to-market and Ops functions
- ✓Strong expertise in adoption and channel enablement, with the ability to measure and drive ROI post-launch
- ✓Excellent communication and facilitation skills to align diverse stakeholders
- ✓Analytical mindset with comfort in tracking KPIs and surfacing insights
- ✓Experience in fintech and lenders preferred, but not required
- ✓Comfortable as a first hire, shaping the function in a high-growth, fast-paced environment
