Senior Content Designer at Greenhouse

Our mission at Greenhouse is to make hiring work for everyone – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can achieve our mission. Join us to do the best work of your career, solving meaningful problems with remarkable teams. Greenhouse is looking for a Senior Content Designer to join our team! The Senior Content Designer will lead content strategy and execution for key product areas, ensuring that user experiences are clear, consistent, and aligned with Greenhouse’s design principles. This role will partner closely with Product Design, Product Management, and Engineering to shape product experiences from concept through delivery. This role goes beyond traditional content design. We are looking for someone who is deeply skilled in content craft and equally comfortable operating within modern product design workflows. Who will love this job • A systems thinker – you don't just write strings; you build scalable content patterns and taxonomies that strengthen the entire design system • An AI strategist – you understand the nuances of designing for AI-powered products and know how to use content to make complex technology feel intuitive and trustworthy • A collaborative architect – you thrive when embedding early with product and engineering partners to shape the core logic of a feature before a single word is written • A clarity champion – you have a passion for deconstructing complex SaaS workflows and transforming them into seamless, accessible, and human-centered experiences • A craft specialist – you possess a deep mastery of UX writing but also bring a "plus-one" skill like user research or interaction design to every project you touch What you’ll do • Drive clarity and usability across complex workflows through high-quality UX writing and content strategy • Establish and scale content patterns, standards, and systems within the design system • Embed content design early in the product development process to reduce rework and improve velocity • Contribute to a cohesive, consistent voice and tone across all product surfaces • Support accessibility, inclusivity, and compliance through thoughtful content design You should have • 5–8+ years in content design, UX writing, or related field within SaaS or complex digital products (structured data, object management, taxonomy systems). • Experience in Content designer for AI powered products • Experience contributing to or building content systems within a design system • Demonstrated ability to influence product direction, not just execution • Proven track record improving product clarity, usability, and consistency at scale • Deep expertise in content design paired with a complementary discipline such as interaction design, user research, or front-end development • Bachelor’s degree in a relevant field (e.g., Communications, English, HCI) or equivalent practical experience Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here. The national pay range for this role is $116,900 - $149,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO). The anticipated closing date for this role is May 13th, 2026. Who we are At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row. – Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [Upgrade to PRO to see contact]. 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