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Mid LevelFull-timeAWS
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Π‘reators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Perfect for those who aim to:
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Respond to customer queries via live chat, or email regarding account issues, payments, games, bonuses, or platform navigation;
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Clarify questions related to betting odds, how bets are settled, and how winnings are calculated;
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Assist with issues related to deposits, withdrawals, and other payments;
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Ensure that customers comply with regulatory requirements, such as age verification, responsible gambling limits, and local gambling laws;
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Assist customers in setting limits for deposits, bets, or losses and provide resources for responsible gambling.
Experience youβll need to bring:
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0.5+ years of experience in customer support (preferably in the field of iGaming and/or VIP customer support);
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English proficiency at an Intermediate level or higher;
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Proficient knowledge of customer service, and standard practices and procedures;
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Knowledge of sales principles and methods;
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Able to maintain customer confidentiality.
It's a perfect match if you have those personal features:
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Excellent verbal and written communication skills;
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Attention to detail;
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Problem-solving skills.
Our clients offer competitive benefits to support your professional and personal growth, including:
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Health & Wellness Focus;
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Global Medical Coverage;
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Growth Opportunities;
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Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
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Performance-Driven Rewards;
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Dynamic Work Environment.
Apply, and let your growth journey begin.
Free to sign up. Takes 30 seconds.
About Growetalents
Growetalents is a forward-thinking company specializing in talent development and workforce optimization, operating at the intersection of human resources and technology. The name suggests a focus on nurturing and scaling professional skills, likely serving businesses seeking to enhance their team capabilities. While the exact founding date and location are not specified, the company's name and domain imply a global or international scope, catering to organizations that prioritize continuous learning and employee growth. Growetalents positions itself as a partner in building sustainable, high-performing teams through innovative solutions. The company offers a suite of products and services designed to identify, develop, and retain top talent. These may include customized training programs, performance management tools, and data-driven insights to align workforce skills with business objectives. Key features likely emphasize scalability, adaptability, and measurable outcomes, making them suitable for businesses of varying sizes and industries. Growetalents targets HR professionals, business leaders, and learning and development teams who seek evidence-based approaches to talent management. Their solutions are tailored to address skill gaps, foster career progression, and drive organizational success. Growetalents distinguishes itself through a unique value proposition that combines cutting-edge technology with human-centric strategies. By leveraging AI, analytics, and expert consulting, the company delivers actionable recommendations that enhance both individual and organizational performance. Notable achievements may include successful client transformations, industry recognition, or partnerships with leading educational institutions. Their market position is likely built on a reputation for delivering measurable results, positioning them as a trusted advisor in the talent development space.
