Forward Deployed Engineer - Team Lead at gushwork

gushwork

Bengaluru·1d ago

LeadFull-timeJavaScriptJavaReactAI

Salary Range

$153,000 - $207,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Engineering Manager to join Gushwork, an agentic AI startup that helps B2B companies show up in AI answer engines. This role involves leading a team of engineers, overseeing customer implementations, and building systems that scale.

Key Responsibilities

→Lead a team of 3-5 junior engineers focused on customer implementations
→Set technical standards for front-end customization and deployment processes
→Build repeatable systems for onboarding and customization that scale
→Hire and develop engineers who can balance technical work with customer interaction
→Oversee technical onboarding for every new customer
→Customize our AI content hub to match customer websites
→Handle complex customer requests that require custom engineering work
→Troubleshoot integration issues with customer websites and CMSs
→Hold technical onboarding calls with customers
→Translate customer feedback into engineering requirements
→Manage expectations and communicate timelines clearly
→Escalate product gaps to the core engineering team
→Write front-end code when needed (React, HTML/CSS, JavaScript)
→Make back-end changes for customer-specific configurations
→Build internal tools that make the team more efficient
→Document processes and create runbooks for the team

Requirements

✓3+ years of software engineering experience, with at least 1 year in a manager role
✓Strong front-end development skills (React, modern CSS, JavaScript)
✓Working knowledge of back-end development (APIs, databases, servers)
✓Experience with customer-facing technical work (solutions engineering, implementation, professional services)
✓Project management skills - you can juggle multiple customer implementations without dropping balls
✓Excellent communication skills - comfortable explaining technical concepts to non-technical customers