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Technical Project Manager (Website Development & Customer Operations) at gushwork
gushworkBengaluru·1d ago
ManagerFull-timeJavaScriptJavaReactAI
Salary Range
$136,000 - $184,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Engineering Manager to join Gushwork, an agentic AI startup helping B2B companies get discovered online through AI answer engines. This role involves leading a team of engineers, managing customer implementations, and setting technical standards for front-end customization.
Key Responsibilities
- →Lead a team of 3-5 junior engineers focused on customer implementations
- →Set technical standards for front-end customization and deployment processes
- →Build repeatable systems for onboarding and customization that scale
- →Hire and develop engineers who can balance technical work with customer interaction
- →Oversee technical onboarding for every new customer
- →Customize our AI content hub to match customer websites
- →Handle complex customer requests that require custom engineering work
- →Troubleshoot integration issues with customer websites and CMSs
- →Hold technical onboarding calls with customers
- →Translate customer feedback into engineering requirements
- →Manage expectations and communicate timelines clearly
- →Escalate product gaps to the core engineering team
- →Write front-end code when needed (React, HTML/CSS, JavaScript)
- →Make back-end changes for customer-specific configurations
- →Build internal tools that make the team more efficient
- →Document processes and create runbooks for the team
Requirements
- ✓3+ years of software engineering experience, with at least 1 year in a manager role
- ✓Strong front-end development skills (React, modern CSS, JavaScript)
- ✓Working knowledge of back-end development (APIs, databases, servers)
- ✓Experience with customer-facing technical work (solutions engineering, implementation, professional services)
- ✓Project management skills - you can juggle multiple customer implementations without dropping balls
- ✓Excellent communication skills - comfortable explaining technical concepts to non-technical customers
Benefits
- ★Competitive salary + equity options
- ★Health insurance
- ★Flexible work environment
- ★Learning & development budget
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