Staff Product Manager, CI Cloud at Harnessinc

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. About the role Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud. • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization. • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle. • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions. • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns. • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements. • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities. • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin. • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations. • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities. • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases. • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders. • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers. About you • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery. • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities. • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders. • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality. • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator. • You move fast, simplify complexity, and deliver predictably with a high quality bar. • You think in platforms and systems, not isolated features. • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves. Qualifications • BSc in Computer Science or equivalent experience. • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required. • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements. • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs. • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred. • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred. • 8+ years total experience, including: • 4+ years in software development, infrastructure engineering, or a related technical role. • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products. • Proven track record shipping complex products with measurable adoption and impact. • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus Work Location • Bay area preferred but we can hire remote within North America What you will have at Harness • Competitive salary • Comprehensive healthcare benefits • Flexible Spending Account (FSA) • Flexible work schedule • Employee Assistance Program (EAP) • Flexible Time Off and Parental Leave • Monthly, quarterly, and annual social and team building events • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: [Upgrade to PRO to see link] Pay transparency$180,000—$210,000 USD Harness in the news: • Accelerating Our Mission to Bring AI to Everything After Code • Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation • How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal • Harness Research Shows AI Visibility Crisis Fueling Security Nightmare • Harness has been named to the Inc. Power Partner list for software delivery success All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [Upgrade to PRO to see contact]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website ([Upgrade to PRO to see link] or you can contact your local law enforcement agency.