Program Manager, Liability Programs at HarvardUniversity

Job Summary: Responsible for the identification, evaluation, and protection against key risk exposures at the University, as well as any necessary loss mitigation related to such exposures. Job-Specific Responsibilities: As a key contributor to the University’s risk financing program, the Program Manager is a key player in the procurement and administration of the university’s casualty insurance and self-insured programs. Supporting the department’s consultative approach, the candidate should expect to regularly interact with internal clients and partners to holistically assess and address risk through a variety of means including but not limited to contract and policy reviews, on-site meetings and assessments as well as interviews and research. The position partners with the claims manager and Office of General Counsel on claims and coverage issues. The position may also be called upon to recommend solutions for addressing business risk based on objective consultation with experts, research and analysis. The position requires the ability to aggregate data and synthesize key themes for reporting to the team and the director. The Program Manager will be responsible for managing external service partners to optimize performance and the quality and timeliness of deliverables. Typical Duties: • Continually evaluate current suite of risk financing solutions and underlying framework to ensure alignment with university’s exposures, aggregate risk appetite, and specific goals and tolerances.  • Maintain fluency in the state of the insurance market as well as changing or emerging risk issues and their impact to the university.  • Maintain general fluency in the legal, regulatory and governance environments impacting higher education • Provide appropriate reports to guide leadership on policy renewal strategies, design specifications, and implementation timelines as well as financial analysis and comparisons.  • Manage external service partners in timely delivery of quality work product at agreed financial targets.  • Maintain professional working relationships with representatives to maximize performance.  • Periodically measure and report on expected deliverables against established performance metrics as part of regular oversight duties.  • Analyze exposure data and historical loss information to assess trends and identify opportunities for improvement.  • In consultation with the team and the Director, provide timely and practical guidance to internal clients’ on-demand insurance inquiries as needed. • Contribute to the department’s annual budget projections and interim financial reports.  • Participate in claims management with internal and external partners.  • Perform other related duties as required.