Revenue Operations Analyst / Salesforce Administrator at Redoxengine

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Job Responsibilities • Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting • Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time • Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems — flag stale opportunities, missing fields, and data quality issues; follow up with reps and managers to resolve • Track funnel metrics (lead-to-opportunity, stage conversion, win rates) and rep attainment; surface trends and anomalies • Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders • Contribute to ongoing improvements in Salesforce configuration to support evolving business needs — manage user setup, permissioning, profiles, roles, page layouts, fields, validation rules, and automation (flows) • Support the quote-to-cash process in Salesforce CPQ — assist with quote creation, product catalog updates, pricing rules, and troubleshooting approval workflows • Maintain lead routing, assignment rules, and MQL-to-SQL handoff processes • Support data enrichment and deduplication efforts to maintain data integrity across systems • Manage integrations and day-to-day operations of GTM tools, including HubSpot, Outreach, ZoomInfo, Gong, and LinkedIn Sales Navigator • Handle user onboarding/offboarding, access requests, and first-line troubleshooting across revenue systems • Maintain system documentation, process guides, and training materials; support ongoing team enablement • Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate • Help ensure Salesforce data aligns with what finance needs for bookings, billing, and commission calculations • Partner with RevOps and GTM stakeholders to support improvements to systems and processes Required Skills & Experience • 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment • Salesforce Administrator certification or equivalent hands-on experience • Strong Salesforce reporting skills — comfortable building complex reports, dashboards, and filtered views without hand-holding • Working knowledge of Salesforce CPQ • Experience supporting a sales team's operating rhythm (pipeline reviews, forecasting, data hygiene) • Solid analytical skills — you can pull data, spot issues, and clearly communicate what you're seeing • Detail-oriented with a bias toward accuracy and follow-through • Comfortable managing competing requests and prioritizing in a fast-paced environment • Clear communicator who can work effectively with sales reps, managers, and cross-functional partners Preferred Skills & Experience • Experience in a startup or high-growth environment, ideally in healthcare technology • Familiarity with integration and automation tools like Zapier • Experience with data cleanup and deduplication tools (e.g., Ringlead) • Comfort with Google Sheets or Excel for ad hoc analysis alongside Salesforce reporting • Experience supporting commission or comp plan data validation Software Platform / Tools • Required: Salesforce (admin-level), Salesforce CPQ, HubSpot, Outreach, ZoomInfo • Preferred: Gong, LinkedIn Sales Navigator, Zapier, Ringlead, Catalyst What Success Looks Like in This Role • Salesforce is consistently maintained as a reliable source of truth across GTM and Finance • Reporting is accurate, timely, and increasingly automated where appropriate • Data quality issues and process gaps are proactively identified and addressed in partnership with RevOps leadership • Stakeholders rely on you for accurate data, thoughtful analysis, and well-informed recommendations Please keep reading... Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. [Upgrade to PRO to see link] About Redox - Take a look here: [Upgrade to PRO to see link] What We Do Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com. Other Stuff About Us Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process. Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S. Thank you for your interest in Redox! #LI-TA1