Global Benefits Program Manager at Harvey

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is scaling rapidly across EMEA and APAC, and our benefits programs need to scale with us. We're looking for a Global Benefits Program Manager to own the design, delivery, and continuous improvement of benefits and leave programs across our international markets — ensuring every employee, regardless of location, has access to locally competitive, thoughtfully designed benefits. This role is equal parts strategist and operator. You'll design new programs from scratch, redesign programs we've outgrown, and drive a consistent employee experience across a diverse set of countries and regulatory environments. You'll be the person our international employees trust to make benefits feel local — not like a US program with a foreign address. You'll partner closely with US-based benefits program managers to ensure global continuity, and participate directly in US workstreams — including open enrollment and communications — to stay connected to our global strategy. WHAT YOU'LL DO PROGRAM DESIGN & STRATEGY - Own the design and optimization of benefits and leave of absence programs across the UK, Ireland, France, Spain, Germany, Sweden, India, Singapore, and Australia. - Build a global benefits philosophy that balances local competitiveness with cross-market consistency. - Conduct regular benchmarking in each geography, partnering with local brokers to stay current on statutory requirements, market norms, and emerging trends. - Lead plan redesigns as Harvey's workforce evolves — identifying gaps, proposing enhancements, and building the business case for change. - Partner with US-based benefits program managers on global strategy and cross-regional alignment. OPERATIONS & ADMINISTRATION - Manage the full lifecycle of benefits and leave programs across all assigned countries — including renewals, plan changes, carrier transitions, and open enrollment. - Coordinate across a broad network of brokers, insurers, and third-party administrators to ensure seamless delivery. - Administer benefits and leave of absence programs in Workday, ensuring data accuracy, process automation, and a clean employee experience. - Navigate carrier and vendor portals across geographies, managing configurations, eligibility files, and reporting. - Support US open enrollment and benefits communications to ensure global continuity. EMPLOYEE EXPERIENCE & ENABLEMENT - Create clear, localized communications and education materials that help employees understand and get the most from their benefits and leave programs. - Lead enrollment campaigns, information sessions, and ongoing education efforts tailored to each market. - Ensure employees in every geography experience their benefits as intentionally designed for them — not as an extension of a US-centric program. - Handle employee inquiries and escalations with responsiveness, accuracy, and empathy. VENDOR & BROKER MANAGEMENT - Build and maintain strong relationships with international brokers, carriers, and benefits vendors. - Lead RFP processes, contract negotiations, and performance reviews. - Drive the internal security and compliance review process for onboarding new vendors. COMPLIANCE & REPORTING - Ensure all benefits and leave programs comply with local laws and regulations in each operating country. - Support audits, filings, and statutory reporting across multiple jurisdictions. - Track and analyze utilization, cost, and employee sentiment data to inform program decisions. WHAT YOU HAVE - 6–10 years of experience in benefits program management with meaningful exposure to multi-country design and administration across EMEA and/or APAC. - Deep knowledge of international benefits and leave programs — including statutory requirements, market practices, and plan structures. Direct experience in any combination of the UK, Ireland, France, Germany, Spain, Sweden, India, Singapore, or Australia is strongly preferred. - Strong US benefits literacy — you don't need to be a US expert, but you should be comfortable participating in US plan discussions and cross-regional strategy. - Workday proficiency — hands-on experience administering benefits in Workday, including configuration, eligibility, and reporting. - Vendor and broker management experience — you know how to hold partners accountable and drive results across a fragmented vendor landscape. - Exceptional communication skills — you can translate complex, country-specific benefits details into clear, engaging materials for a global workforce. - Operational excellence — organized, detail-oriented, and comfortable managing competing priorities across time zones and regulatory environments. - Builder mentality — you thrive where programs are being created or reshaped, not just maintained. - AI curiosity or experience — you've started using AI tools to streamline benefits work, or you're eager to. We believe AI can dramatically enhance the impact of benefits programs, and we want someone who shares that belief. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE [Upgrade to PRO to see link]]. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [Upgrade to PRO to see contact]