People Operations Coordinator, Onboarding at Harvey

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We’re looking for a People Ops Coordinator to own the operational foundation of our onboarding program. This is a hands-on coordination role: you’ll manage the logistics, systems, and processes that make Harvey’s new hire experience work — from pre-arrival travel and scheduling to document collection, system processing, and in-person facilitation on day one. You’ll work directly with our Onboarding Program Manager and partner with People Ops, Recruiting, Payroll, and Legal. The role is right for someone who thrives on keeping a lot of moving pieces organized, communicates proactively when something is off, and takes pride in making new hires’ first experience with Harvey a smooth one. WHAT YOU'LL DO - Facilitate in-person onboarding for SF-based new hire cohorts — run orientation and make sure every new hire feels welcomed and ready from the start - Own onboarding logistics end-to-end: coordinate travel bookings, manage orientation schedules and calendar invites - Process new hires across our systems with accuracy and attention to downstream impact - Manage new hire communications and answer questions - Handle pre-employment and compliance processes, including background checks, right to work verification, and required document collection and filing across a dozen regions - Create and maintain onboarding materials — orientation slides, onboarding guides, Notion documentation — keeping content accurate and up to date as the program evolves - Collect feedback from new hires and surface insights from the field to the Onboarding Program Manager, helping translate what you're hearing on the ground into improvements to the program - Support onboarding automations: manage email sequences and calendar workflows, flag issues, and help improve the systems that keep our onboarding program running at scale WHAT YOU HAVE - 1–3 years in HR, People Ops, onboarding, event management, or a related operations or coordination role - Experience with an HRIS — Workday strongly preferred; familiarity with onboarding workflows a plus - High attention to detail; you catch your own errors before anyone else does and follow through without being reminded - Flexible and highly adaptive — you adjust quickly when priorities shift, stay composed when things change last minute, and can manage multiple competing priorities in a fast-paced environment without dropping the ball - Comfortable managing multiple open tasks at once in a fast-moving environment where some processes are still being built - Strong communicator — you know how to keep new hires informed, flag issues proactively, and present information to new hire cohorts - Confident facilitator — you're comfortable owning a room, managing large new hire cohorts, and fielding questions on the spot without needing to escalate everything; you take full ownership of the in-person onboarding experience in SF - Curious and observant: you pay attention to how new hires are experiencing the program, ask good questions, and bring what you're learning back to the team in a way that's actionable - Comfortable with global context: multi-country document requirements, regional compliance differences, and working with calendars across time zones NICE TO HAVE - Prior experience in a startup or high-growth company - Exposure to global HR operations or multi-entity environments - Experience presenting or facilitating deck-based content in an engaging way — someone who can bring energy and clarity to structured material, not just read off slides COMPENSATION $81,000 - $121,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE [Upgrade to PRO to see link]]. #LI-CA1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [Upgrade to PRO to see contact]