Senior Account Manager at hevodata

About Hevo Hevo is a No-code Data Pipeline platform powering analytics for 2000+ companies including Deliverr, Neo4J, and Groww. Backed by $42M from Sequoia India and Chiratae Ventures, we've grown 20X in customer base over two years and are entering hyper-growth with ambitious revenue targets. About the Role As a Senior Account Manager at Hevo, you’ll own revenue expansion across existing customers in APAC, EMEA, and the Americas. Your focus will be on upsells, cross-sells, renewals, and long-term account growth. You’ll act as a trusted advisor—deeply understanding customer goals and maximising the value they derive from Hevo. Key Responsibilities • Drive upsell and cross-sell opportunities across existing accounts to increase ARR • Build and execute account expansion strategies aligned to customer business goals • Own renewals, retention, and churn risk mitigation • Develop strong relationships with key stakeholders and decision-makers • Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities • Leverage customer data and usage insights to recommend relevant solutions • Collaborate with Sales, Product, and Marketing to refine expansion plays • Maintain accurate pipelines, forecasts, and account plans in CRM tools Requirements • 4+ years of experience in Account Management, Sales, or Customer Expansion roles • Proven track record of upselling, cross-selling, and driving account growth (Must Have) • Experience in B2B SaaS or technology-driven sales environments • Strong value-based selling, negotiation, and stakeholder management skills • Data-driven mindset with comfort in forecasting and reporting • Hands-on experience with CRMs like Salesforce or HubSpot • Excellent communication skills with the ability to influence at all levels