District Manager, West Texas at heyrowan

heyrowan

San Antonio, TX·1w ago

ManagerFull-timeGoAWSAI

Salary Range

$100,000 - $115,000 /year

About the Role

We are seeking a District Manager to oversee Rowan studio operations in West Texas. This role involves leading multiple studio locations, driving sales growth, and ensuring exceptional customer experiences while maintaining operational excellence and safety standards.

Key Responsibilities

→Lead, mentor, and develop Area and Studio Managers to meet performance standards and cultivate a customer-centric culture
→Oversee day-to-day operations of 5-12 studio locations, ensuring adherence to policies and brand standards
→Drive sales growth and profitability by setting targets, monitoring progress, and implementing strategies
→Conduct regular studio visits to assess performance, provide guidance, and ensure operational excellence
→Champion customer experience by working on the selling floor and resolving escalated concerns professionally
→Serve as primary contact between studio locations and corporate teams, ensuring clear communication of initiatives
→Partner with HR to recruit, interview, and onboard top talent for studio positions
→Participate in strategic planning for the district and assist in opening new studio locations

Requirements

✓Proven experience in multi-unit retail management with a track record of driving sales and operational excellence
✓Exceptional leadership skills with experience in coaching, mentoring, and developing teams
✓Strong organizational and multitasking abilities to manage multiple locations effectively
✓Excellent communication skills with ability to build relationships across all organizational levels
✓Analytical skills to interpret sales data, identify trends, and make data-driven decisions
✓Customer-obsessed mindset with willingness to work on selling floor and lead by example
✓Proficient in Google Suite (Calendar, Gmail, Sheets, Documents)
✓Knowledge of health and safety regulations related to ear piercing is a plus
✓Previous retail management experience in California required
✓Must be able to work flexible hours including weekends and holidays
✓This role requires frequent travel (up to 75%) within the assigned district