GTM - Automation Engineer at Hginsights

What You'll Do At HG Insights, we run one of the most data-rich go-to-market environments in B2B SaaS. We're looking for a GTM Automation Engineer who will sit inside our Sales Engineering and Solutions team and build the tools, integrations, and AI-powered workflows that make our Sales Engineers, Solutions Engineers, and Enterprise CSMs dramatically more effective. This is a force-multiplier role. You'll embed with revenue teams, understand their daily jobs to be done, and turn manual, repetitive work into fast, reliable automations—so our best people spend their time on the work only humans can do. Core Responsibilities • Workflow discovery: Shadow and interview Sales Engineers, Solutions Engineers, and Enterprise CSMs to map their day-to-day workflows and build a prioritized automation backlog ranked by impact and effort • Sales Engineering tools: Build data-assembly tools that pull from HG's APIs, automate technical discovery prep, and generate proof-of-concept materials—reducing manual pre-call and post-call work for SEs • Solutions Engineering tools: Automate the generation of technical scoping docs, integration-architecture diagrams, and solution briefs; maintain a reusable library of solution templates and sandbox configurations • Enterprise CSM automations: Build automations for account health briefs, QBR summaries, risk-detection alerts, and personalized outreach workflows using data from Vitally, Salesforce, and Slack • AI-powered workflow engineering: Design and deploy LLM-based workflows using Claude and the Claude Agent SDK—building agents, MCP server integrations, and agentic pipelines that operate across the GTM tool stack • Platform ownership: Maintain and evolve the internal GTM automation stack; document every tool so teams can self-serve; instrument monitoring so failures surface quickly What We're Looking For Experience • 3–7 years in a technical role—software engineering, solutions engineering, RevOps engineering, or a closely related field • Demonstrated track record of building internal tools or automations that eliminated manual work for a GTM or customer-facing team • Hands-on experience integrating with SaaS APIs (Salesforce, Slack, HubSpot, Vitally, or similar) Technical skills • Expert-level user of Claude Code—you use it daily, understand its agentic capabilities, and can build production workflows with it • Proficiency in Python and/or JavaScript/TypeScript for scripting, API integration, and automation • Working knowledge of MCP (Model Context Protocol) servers and LLM-based agent frameworks • Comfort with workflow automation platforms such as n8n, Zapier, or Make • Familiarity with the GTM tool ecosystem: Salesforce, Vitally, Slack, Gong, Granola, Outreach, or equivalent How you work • Business mindset: You understand that tools are only valuable if people use them—you design for adoption, not just functionality • Discovery-first: You run structured discovery sessions with non-technical stakeholders and translate fuzzy pain points into scoped, buildable solutions • Ship fast, iterate often: You prefer a useful tool in users' hands over a perfect tool on a roadmap • High reliability bar: If an automation breaks, the team loses trust—you build with monitoring and graceful failure in mind Nice to have • Experience working in or embedded with a Sales Engineering, Solutions Consulting, or Customer Success team • Familiarity with HG Insights products and use cases—technology intelligence, installed-base data, or intent signals • Prior experience building Claude-powered agents or working with the Anthropic API at a production level Why HG Insights We're the global leader in technology intelligence—the data that helps the world's best B2B sales and marketing teams find and close the right customers. This role offers an uncommon combination of technical depth and business impact: you'll define your own roadmap, work directly with the teams you're serving, and see your work reflected in real revenue outcomes. We offer competitive compensation, equity, and a team that genuinely invests in your growth as an engineer and as a GTM thinker. HG Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.