Portfolio Chief of Staff at Hirehangar

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Portfolio Chief of Staff Location Remote Time Zone US Eastern (ET) preferred; must overlap core ET working hours Role Overview This role is the portfolio’s accountability engine. You build and maintain scorecards, enforce follow-ups, and make progress (and problems) visible across three businesses. You ensure operators hit commitments without the CEO needing to micromanage. Key Responsibilities - Build and maintain KPI dashboards and operating scorecards across all businesses (weekly “source of truth”) - Monitor lead flow, sales KPIs (speed-to-lead, close rate, pipeline), and project milestones; flag risks early - Run weekly accountability cadence with operators/partners: commitments, blockers, overdue items, next actions - Drive process consistency: scripts, CRM process, database nurturing, and follow-up standards (with VAs/teams) - Document repeatable SOPs and playbooks to support scaling (especially for expansion into new cities) - Translate CEO priorities into project roadmaps and milestone tracking for real estate initiatives - Coordinate cross-team execution and ensure standards align with brand promise Required Qualifications - 5+ years in Operations, Business Operations, or Chief of Staff-style roles with strong KPI ownership - Demonstrated experience building dashboards and enforcing performance cadence (weekly reporting + follow-through) - Strong process documentation skills (SOPs, playbooks, workflow diagrams) and operational discipline - Project management mastery (ClickUp/Asana) with proven ability to drive multi-stakeholder execution - Non-negotiable: Prior remote work experience; fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana/ClickUp or similar) and ideally experience working with US or UK-based companies—applications without this will not be considered. Preferred Qualifications - Experience in home services, lead-gen businesses, or sales ops environments - Familiarity with real estate development milestone tracking or investor reporting - Automation experience (Zapier/Make) and AI-powered SOP/report creation Tools & Technology ClickUp/Asana, Airtable/Google Sheets, CRM (HubSpot/GoHighLevel/Salesforce or similar), Slack/Zoom, Google Workspace, Zapier/Make, AI tools for reporting/SOPs/task creation PLEASE NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.