Workday PMO Solution Architect at Hitachidigitalservices

Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The Team We require a highly skilled Workday PMO & Solution Architect to act as a critical client-side advocate for our ongoing Workday implementation. The project is currently experiencing delays in both timeline and deliverables, and we need a leader who can overcome methodology gaps where the standard "Workday Way" is acting as a shield, preventing the resolution of actual project gaps. This role is essential to assess the true health of the project, move beyond high-level theory, and lead the project in the right direction to ensure our business requirements are met. Key Responsibilities: • Proactive Problem Identification & Resolution (Leading to the Right Way): • Root Cause Analysis, Visualization & Corrective Action: • Go beyond surface-level assessments to identify and visualize the root causes of delays in timelines and deliverables. • Make complex project issues transparent and easy to understand for all stakeholders • Proactively propose recovery plans to get the project back on track. • Improvement Proposals: • Proactively formulate and present improvement plans to resolve critical issues and fix dysfunctional project management processes without needing manager supervision • Stakeholder Engagement, Information Gathering & Solution Coordination: • Active Dialogue & Information Gathering • Actively engage in dialogue with various stakeholders across Vendor, HR, IT, and management to gather critical background information and deeply understand specific requirements and problems to make solutions. • Material Creation & Alignment: • Create clear, actionable meeting materials and documentation to facilitate constructive discussions. Lead the coordination and adjustment of solution proposals, effectively bridging the gaps between Project Management (PM), Business/Solution needs, and Workday Technical execution. • Deep Dive Execution: • Hands-on Gap Closure: • Act strictly as the client's advocate. Move beyond high-level theory to deeply dive into specific requirements, problems, and actively bridge the gap between PM, Business/Solution, and Workday Tech to implement viable solutions. • Technical & Architectural Guidance: • Directly oversee the quality of the Workday configuration, provide hands-on technical guidance to resolve existing configuration blockers, and ensure complex business objectives are accurately translated into the system. • Actionable Client-Side Inspection & Deliverable Assurance: • Feedback to Resolution: • Review all vendor deliverables strictly from the Client's perspective. • Do not merely report defects; track and manage defect resolution, holding the vendor accountable and ensuring the effectiveness of fixes through to complete closure. • Realistic Milestone Management (Reality Check): • Conduct a rigorous reality check on whether delivery dates are truly achievable given constraints. If unachievable, formulate, propose, and drive a realistic, revised project plan without waiting for manager supervision. Required Qualifications: • Experience: • Extensive experience in managing or advising on Workday implementations for large-scale companies (5000+ employees). • Proven track record of handling complex global requirements, specifically involving payroll in multiple countries/statuses and Expatriates (Expats) management. • Knowledge & Technical Skills: • Strong foundational knowledge across three key pillars: Project Management (PM), Business/Solution architecture, and Workday Technology. • Deep understanding of Workday HCM and Payroll to effectively evaluate vendor configurations and technical proposals. • Problem Solving & Soft Skills: • Exceptional analytical skills with the ability to find proactive solutions, resolve critical issues, and improve dysfunctional project management processes. • Ability to identify problems and suggest concrete ideas proactively without the need for manager supervision or micro-management. • Proven ability to translate complex business requirements into actionable plans and communicate effectively across technical teams and management stakeholders. • This person needs to be able to identify problems and suggest ideas without manager supervision / micromanagement. About us We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. #LI-MS2 Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.