Business Analyst (East Coast Remote) at Hockeystack

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams. Our core products include: - Analytics – instantly answers questions like "What led to that sudden drop in pipeline?" - Agents – creates a blueprint of each customer's ideal sales process and executes it across every deal, every rep, every day Since launching in January 2023, we’ve come through Y Combinator, raised a $26M Series A led by Bessemer. We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. 🚀 YOUR MISSION We're looking for a Business Analyst to serve as a consultant to our customers — helping them solve their most pressing go-to-market challenges using HockeyStack's platform and data. You'll work directly with customers to understand their business goals, diagnose problems, and deliver strategic recommendations that drive measurable growth. Think of this as an advisory role: you're the person our customers turn to when they need to make better decisions, faster. 🔧 WHAT YOU’LL DO - Act as a trusted consultant to customers, helping them translate business challenges into actionable strategies using HockeyStack's platform. - Advise customers on how to optimize their GTM motions — from pipeline generation to revenue conversion — based on data-driven insights. - Partner with Customer Success Managers to deliver support and strengthen long-term customer relationships. - Troubleshoot customers' technical challenges by diagnosing issues, identifying root causes, and guiding them to effective solutions within the HockeyStack platform. - Collaborate cross-functionally with Product, Engineering, and CS to bring customer feedback into the product and improve value realization. 🧩 WHAT WE'RE LOOKING FOR - Bachelor's degree in Business, Economics, Finance, Statistics, Applied Mathematics, or a related field. - 1–3 years of experience in business analysis, consulting, strategy, or an advisory role with a client-facing component. Experience in B2B, SaaS, or GTM environments is a strong plus. - Strong business acumen — you understand how revenue teams operate and can connect customer problems to strategic solutions. - Excellent stakeholder management and communication skills — you're comfortable presenting recommendations to senior leaders. - Analytical mindset with the ability to use data to support business recommendations, without needing to be a SQL expert. - Ownership-first mindset — you take initiative, move fast, and figure things out. - You thrive in early-stage, high-urgency environments where speed and impact matter. ✨ WHY JOIN NOW? We’re at an inflection point. The product is proven, the market is massive, and the opportunity is wide open. You’ll be joining a company with real traction, rapid growth, and meaningful backing—where every person still shapes the outcome. This isn’t just a job. It’s a chance to build something category-defining with people who care deeply about doing it right. This is a remote role based on the East Coast (ET or CT time zones preferred). You'll work closely with our San Francisco HQ team and customer base across US time zones. The base salary range for this role is $90,000 to $120,000 USD, adjusted for experience and qualifications. HockeyStack is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We celebrate diversity and are committed to fostering an inclusive environment for all employees.