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ExecutiveFull-time
Salary Range
$128,520 - $173,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Sitecore Product Support team provides assistance in solving complex technical challenges for Sitecore Partners and Customers, contributing to successful project implementations. Software Engineers investigate real-life usage of Sitecore products, troubleshoot complex problems, and develop patches and code examples.
Key Responsibilities
- →Investigate real-life usage of Sitecore Experience Platform, Experience Manager Cloud, Content Hub, and other Sitecore products
- →Troubleshoot complex technical problems
- →Develop patches and code examples
- →Communicate with Certified Sitecore Developers worldwide
- →Participate in online meetings for complex projects
- →Contribute to Sitecore product development
- →Develop and maintain own modules and applications
Requirements
- ✓Experience with Sitecore products
- ✓Strong troubleshooting skills
- ✓Ability to work with product code
- ✓Experience with patch development
- ✓Excellent written communication skills
- ✓Availability for 24x7x365 shift coverage, including late hours and weekends
Benefits
- ★Technical and personal growth opportunities
- ★Work in a variety of professional areas
