Lead Solutions Engineer at Included Health

Included Health

Remote·18h ago

LeadFull-time

Salary Range

$153,000 - $207,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

At Included Health, we’re passionate about transforming healthcare through innovation and empathy. This role focuses on launching and supporting technical solutions for clients, collaborating with various teams to implement new services and resolve complex issues.

Key Responsibilities

→Partner with Client Launch Managers to implement Included Health services for large and strategic clients
→Collaborate with internal Engineering teams on customization requests and technical optimizations
→Serve as a technical liaison between clients and internal stakeholders
→Troubleshoot and resolve technical issues, identifying root causes and delivering effective solutions
→Participate in customer calls and technical discussions
→Contribute to ongoing process and systems improvements
→Share best practices and learnings to support team growth

Requirements

✓4+ years in a Solutions Engineering capacity or similar role
✓Strong technical foundation, including proficiency in SQL
✓Excellent problem-solving skills
✓Experience working cross-functionally with Product, Engineering, and client stakeholders
✓Ability to manage multiple projects in a dynamic, fast-paced environment
✓B.S. in a technical field or equivalent experience