Senior Program Manager at Incode

POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make As Senior Program Manager (PMO) within Incode’s Growth organization, you will lead the execution of high-impact programs designed to unlock enterprise pipeline and accelerate global revenue expansion. Operating at the center of cross-functional collaboration, you will coordinate initiatives that span Sales, RevOps, Legal, Finance, HR, and executive leadership while engaging directly with external partners and advisors. Your work will transform strategic growth concepts into structured, scalable programs—ensuring initiatives are governed effectively, executed across regions, and measured through clear pipeline outcomes. What You’ll Own & Drive • Strategic Program Leadership - Lead end-to-end program management for Incode’s most critical growth initiatives, including enterprise demand generation programs, network-driven pipeline initiatives, and advisor or partner engagement models. • Operational Governance Frameworks - Design and enforce program governance models, including eligibility criteria, onboarding processes, SLA tracking, escalation paths, and compliance checkpoints. • Executive-Level Stakeholder Management - Serve as the primary relationship manager for external program participants, including senior advisors, strategic partners, and enterprise-level contacts. • Performance Reporting & Program Visibility - Build and maintain program dashboards and reporting cadences, delivering weekly and monthly insights to Growth leadership, Sales leaders, and executive stakeholders. • Cross-Functional Program Execution - Coordinate closely with RevOps, Legal, Finance, and HR teams to ensure programs are compliant, scalable, and properly supported by legal frameworks, compensation structures, and operational processes. • Program Communication & Accountability - Manage structured communication across internal and external stakeholders, ensuring consistent follow-ups, clear next steps, and accountability across all participants. • Pipeline Enablement - Identify and remove operational blockers that prevent program participants from advancing pipeline opportunities, proactively flagging risks and implementing mitigation strategies. • Program Enablement & Documentation – Develop onboarding materials, process documentation, business case templates, and participant-facing resources that support program scalability and clarity. • CRM & Data Integration - Ensure program activity is properly captured in Salesforce, including referral sources, influence signals, and opportunity attribution for full pipeline visibility. • Enterprise Account Alignment - Partner with go-to-market leaders to prioritize engagement with high-value enterprise accounts, ensuring growth programs align tightly with sales strategy. • Global Program Coordination - Orchestrate program execution across North America, LATAM, and EMEA, adapting rollout strategies to regional contexts while maintaining consistent global standards. • Continuous Program Optimization - Evaluate program performance regularly, using data and stakeholder feedback to refine strategy, improve engagement, and increase pipeline conversion. The Qualities That Set You Apart • Strategic Operator - You excel at turning ambitious growth initiatives into structured, executable programs that deliver measurable results. • Executive Communicator - You are comfortable engaging with senior leadership, external advisors, and enterprise clients with professionalism and confidence. • Cross-Functional Leader - You navigate complex stakeholder environments and align diverse teams toward a common objective. • Program Architect - You design governance frameworks, operational models, and scalable processes that allow programs to run efficiently and predictably. • Data-Driven Decision Maker - You rely on dashboards, KPIs, and measurable insights to evaluate performance and guide program evolution. • Resilient Problem Solver - You thrive in fast-paced, ambiguous environments where challenges require proactive thinking and decisive action. Your Background • Bachelor’s degree from a reputable university. • 8+ years of experience in program management, product management, go-to-market strategy, or a similar role within a high-growth B2B SaaS or technology company. • Proven experience managing complex, multi-stakeholder programs involving executive-level internal and external stakeholders. • Demonstrated ability to design and operationalize large-scale programs from the ground up, including governance frameworks, legal coordination, and incentive structures. • Strong understanding of enterprise sales cycles, account-based strategies, and pipeline generation models. • Exceptional organizational and project management skills with the ability to manage multiple concurrent initiatives. • Experience building dashboards, tracking KPIs, and presenting performance insights to leadership. • Proficiency with Salesforce (or equivalent CRM), project management tools, and reporting platforms. • High level of discretion and judgment when working with confidential strategic initiatives and executive stakeholders. Why Incode? • Mission with Meaning - Shape how billions of people prove identity—safely, simply, and ethically. • Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. • Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. • Ownership & Autonomy - Operate like a founder with the resources of a unicorn. • Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: • High performance • Freedom & responsibility • Context, not control • Highly aligned, loosely coupled • Continuous Feedback • Promotions & Development • Learn more about Life at Incode! Benefits & Perks: • Flexible Working Hours & Workplace • Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.