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ExecutiveFull-time
Salary Range
$128,520 - $173,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Client Connectivity Support Engineer ensures the reliable and secure exchange of data between internal banking systems and external clients or financial partners.
This role sits between technical, middleware, and client environments, requiring both strong technical skills and clear client communication.
Key Responsibilities
• Act as the primary contact point for clients (calls and emails) during incidents
• Monitor daily message and file flows, detect issues, and troubleshoot failures or delays
• Analyze logs and alerts, resolve incidents or escalate to relevant teams
• Coordinate with internal IT teams and external partners to ensure timely resolution
• Keep clients informed throughout the incident lifecycle
• Maintain documentation, procedures, and known error databases
• Contribute to post‑incident reviews and service improvements
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About Inetum2
Inetum2 is a technology consulting and services company specializing in digital transformation and IT solutions. Operating within the IT services industry, the company focuses on leveraging cutting-edge technologies to help businesses adapt and thrive in a rapidly evolving digital landscape. While the name suggests a connection to the larger Inetum group, Inetum2 operates as a distinct entity, likely founded to address specific market needs or regional demands, though precise founding details are not explicitly stated. The company’s approach combines technical expertise with strategic advisory to deliver tailored solutions that align with client objectives. Inetum2 offers a range of products and services, including software development, system integration, cloud computing, and process optimization. Key features of their offerings include agile methodologies, scalable solutions, and a strong emphasis on cybersecurity and data privacy. Their target audience primarily consists of mid-to-large enterprises across sectors such as finance, healthcare, and manufacturing, which require robust IT infrastructure and innovative digital strategies to enhance operational efficiency and competitive advantage. The company’s solutions are designed to integrate seamlessly with existing systems while future-proofing clients’ technological investments. Notable achievements for Inetum2 may include successful client transformations and partnerships with industry leaders, though specific accolades are not detailed. The company’s market position is strengthened by its ability to provide end-to-end digital services, from initial consultation to ongoing support. Its unique value proposition lies in its blend of technical proficiency and business acumen, ensuring that solutions not only meet technical requirements but also drive tangible business outcomes. This dual focus positions Inetum2 as a trusted partner for organizations navigating complex digital challenges.
