Business Analyst at Intrafi

At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here. As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services. Your Role • You will be an integral member of our Business Process Product Delivery Team, collaborating with developers, product owners, and other stakeholders to ensure that we develop new solutions to meet the diverse needs of a growing network of customers. You will be responsible for determining the business requirements and act as a liaison between functional/technical stakeholders and your development team (in-house and/or offshore). You will lead a delivery team on the analysis of improving IntraFi’s existing business processes, as well as future business needs. You will also provide agile and project management best practices for your team and lead key agile ceremonies as a scrum master. Your Responsibilities • Work with top IT talent in a fast-paced, entrepreneurial environment where automation and technical craftsmanship are a top priority. • Usher feature development from inception through release as well as provide production support. This includes creating project charters, drafting and socializing story maps, detailing technical specifications, refining requirements, and crafting application roll-out strategies to ensure seamless releases. • Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to soliciting functional requirements from business stakeholders. • Proactively identify and solve conflicting requirements across teams within various product delivery teams (in-house and/or offshore). Be able to answer questions, provide details, address changes to requirements, and facilitate dialog across teams. • Independently perform functional analysis for new projects, as well as document functional and system requirements and solution designs. • Provide on-call production support to ensure that our services are available and operating correctly. • Facilitate meetings, manage and guide conversations with differing opinions, and communicate clearly and effectively with a variety of audiences. • Be a key contributor to the software development lifecycle, including ensuring that project deliverables meet or exceed IntraFi’s policies, procedures, and standards. Required Experience, Skills, and Qualifications • Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity. • Experience with business and/or system analysis (5+ years). • Demonstrated success leading development teams within an agile framework, with experience tracking and removing impediments. • Experience with working in a fast-paced software development environment leveraging continuous delivery, infrastructure as code, and automated testing. • Exceptional written and oral communication skills to communicate effectively with nontechnical and technical business clients and teams. • Ability to independently define requirements, acceptance criteria, and functional designs for complex IT systems. • Excellent organizational skills, strong attention to detail, ability to multitask, and results/goal-oriented demeanor. • Experience working with user flows, functional wireframes, storyboards, mockups, prototypes, user personas, scenarios, and other UX deliverables. • Excellent analytical and problem-solving skills. • Experience working in a production support environment, particularly one with rapid response requirements. • Strong Oracle PL/SQL skills required. • Experience working with AWS technologies preferred. • Bachelor’s degree in computer science, engineering, finance or business, or equivalent experience in software production or programming. Employee Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Parental leave Professional development assistance Referral program Vision insurance IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services. IntraFi’s job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact [Upgrade to PRO to see contact].