Paralegal at Iwoca.co.uk

We’re looking for a Paralegal (m/f/d) The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The role - Execution of debt recovery processes under the German Code of Civil Procedure (ZPO), including payment orders, enforcement orders and enforcement actions. - Independent management of an assigned portfolio of debt recovery cases. - Develop and implement tailored debt recovery strategies for each customer case to achieve optimal outcomes for both the company and the customer. - Supervision and coordination of external legal service providers (law firms, bailiffs, insolvency practitioners). - Maintenance of accurate, compliant documentation in internal systems. - Contribution to process improvements and knowledge sharing within the Collections & Litigation function. - Draft and file applications for payment orders, enforcement orders and related documents under German law. - Manage a personal portfolio of debt recovery cases through pre-litigation, litigation and enforcement stages. - Prepare and monitor court applications for enforcement measures (garnishment, attachment, asset disclosure etc.). - Handle inbound and outbound correspondence with courts, customers, lawyers and enforcement officers in German. - Negotiate repayment plans, settlements and payment agreements directly with customers in writing and by phone. - Liaise with and oversee external law firms, ensuring quality, timeliness and cost-effectiveness of outsourced cases. - Conduct written and telephone correspondence with customers, courts, lawyers and bailiffs in German. - Support in business and personal insolvency matters (monitoring insolvency proceedings, filing claims). - Maintain accurate and up-to-date records in internal systems (Eden etc) in English. - Contribute to the maintenance and further development of document templates, internal processes and workflows. - Ensure full compliance with applicable legislation, regulatory guidelines and company policies and a high standard of service quality and compliance in all interactions and processes. - Uphold the company’s reputation and values in all interactions. - Timely and accurate handling of the assigned judicial case portfolio. - Recovery rates and cost efficiency achieved in collaboration with external law firms. - Compliance and quality of documentation and system records. - Effective cooperation with internal stakeholders and external partners. - Contributions to process improvement initiatives and best practice sharing. Requirements - Sound knowledge of German civil procedure and judicial dunning/enforcement processes. - Excellent organisational and time-management skills; Meticulous, structured and deadline-oriented approach with a strong eye for detail. - Strong negotiation and communication skills when interacting with debtors in German; confident English for internal documentation and meetings. - High attention to detail and accuracy in documentation and case management. - Ability to work independently while collaborating effectively within a team. - Confidence in liaising with external lawyers and service providers. - Problem-solving mindset and readiness to suggest process improvements. - Empathy and professionalism in handling sensitive cases. - Completed training as Rechtsanwaltsfachangestellte/r, Rechtsanwalts- und Notarfachangestellte/r, Wirtschaftsjurist/in or equivalent legal qualification. - 3-5 years’ practical experience in debt recovery, judicial dunning, litigation support or comparable legal support roles. - Experience in business and personal insolvency matters desirable. - Familiarity with electronic court communication is an advantage. - Proficiency in Google Docs, Google Sheets or MS Office and openness to new processes and systems as well as willingness to contribute to continuous improvement. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value diversity in thought and skill, and encourage you to explore new areas of interest to help us improve our products and services. The offices We put a lot of effort into making iwoca a brilliant place to work: - Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks - Events and clubs, like bingo, comedy nights, yoga classes, football, etc. The benefits - A smart, motivated and international team (we represent over 35 different nationalities) with ridiculous growth-mindset. - 26 days of vacation a year plus a free day for your birthday. - One-month fully paid sabbatical after 4 years. - Mental health support with direct access to certified psychologists via our partner OpenUp. - iwoca takes over a ski chalet in winter so that you and your team can ski or snowboard (and work) for a week. During summer we are drawn to the sun. We’ve been to France, Italy, Spain, and further afield. - Access to the gym membership program, €25 for either Fit711 or Urban Sports Club. - €25 contribution towards the Deutschlandticket. - Company Pension with Canada Life. - Great office locations. In Frankfurt in the middle of the city, our Berlin office is located in Prenzlauer Berg. - A paid volunteer day that gives you the opportunity to invest time to support a charity of your choice. - Corporate Benefits discounts. - ’iwocans’ also benefit from fully stocked fridges in our offices with whatever is needed to strengthen them. There are snacks (both healthy and less healthy) for the whole day. And to make sure we all keep learning, we offer: - A learning and development budget for everyone, including a book budget. - Learning German budget. - Company-wide talks with internal and external speakers. - Access to learning platforms like Treehouse. Useful links: - See iwoca benefits & policies [Upgrade to PRO to see link] for detail and some additional benefits. - See iwoca interview welcome pack [Upgrade to PRO to see link]