Senior Account Manager (AI Transformation) at Jellyfishcareers

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description The Senior Account Manager (Gen AI Transformation Lead) is a key role responsible for guiding a new client through their transition from an incumbent agency, ensuring a seamless onboarding process and the successful adoption of Pencil Pro. This role will focus on optimizing marketing, advertising, and content production workflows through Generative AI, driving efficiency, performance, and innovation. Alongside the Client Management lead, the role will build and lead a GenAI creative production team in line with the transition plan. The ideal candidate will have strong client facing skills, a deep understanding of AI-driven creative production, and the ability to lead transformation initiatives. Key Responsibilities: - Client Onboarding & Transition Management: Lead the onboarding of a new client, ensuring a smooth transition from their previous agency while aligning expectations and workflows with Jellyfish’s AI-driven model. - AI-Led Content & Marketing Optimization: Identify opportunities to enhance marketing, advertising, and content production using Pencil Pro, driving efficiency and performance at scale. - Strategic Implementation of Gen AI: Work closely with client stakeholders to develop new ways of working that integrate Generative AI into their creative and marketing processes. - Cross-Functional Collaboration: Liaise with internal teams across strategy, creative, media, data, and technology to ensure seamless execution and adoption of AI-powered solutions. - Client Relationship Management: Working with Client Management, act as a trusted advisor, providing expert guidance on AI-driven marketing transformation, building strong relationships, and ensuring client satisfaction. - Project Governance & Change Management: Lead project tracking and discovery workshops to identify requirements and how to build best practices of leveraging AI in content creation and marketing. - Performance Tracking & Reporting: Monitor key performance metrics, analyze data-driven insights, and provide regular reports to clients on the impact of AI-enabled transformation. Experience & Skills: - Advanced English proficiency. - Proven experience in client management, digital marketing, creative production, or transformation roles within an agency or marketing technology environment. - Strong understanding of Generative AI, content automation, and AI-driven creative production. - Experience leading large-scale marketing transformation or technology adoption projects. - Ability to manage cross-functional teams, balancing strategic vision with hands-on execution. - Strong problem-solving skills, with the ability to navigate complex client needs and deliver tailored AI solutions. - Excellent communication and presentation skills, with the ability to translate technical AI concepts into actionable business insights. - Familiarity with AI-driven marketing tools, performance media, and platform algorithms. - A passion for innovation, efficiency, and pushing the boundaries of what AI can achieve in marketing and creative production. Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. 💰 Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn. 🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage. 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