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ManagerFull-timeAWSGitAI
Salary Range
$70,720 - $95,680 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Marketing Manager to join our team in Sweden. This role focuses on driving customer engagement, advocacy, and expansion across a global SaaS customer base.
Key Responsibilities
- →Develop and manage the editorial and communications calendar, including newsletters, blogs, product/release updates, and lifecycle emails
- →Create and optimize customer advocacy programs, reference pipelines, case studies, and testimonials
- →Design and execute cross-sell and upsell campaigns in partnership with Growth and Product Marketing teams
- →Refresh onboarding and adoption communications in collaboration with Customer Success
- →Maintain website content, blogs, and resource center entries with customer stories and product updates
- →Manage content localization workflows with regional reviewers to ensure message accuracy and consistency
- →Partner with internal teams and agencies to produce high-quality marketing content
Requirements
- ✓5–8+ years of experience in B2B SaaS customer marketing, content, or lifecycle programs
- ✓Proven ability to produce and manage customer stories, campaigns, and content that drive retention and expansion
- ✓Strong writing and editing skills with experience interviewing practitioners and translating technical features into customer value
- ✓Hands-on experience with marketing automation, CRM, in-app messaging, and segmentation/measurement tools
- ✓Ability to manage cross-functional collaboration across Product Marketing, Growth, Sales, and Customer Success teams
- ✓Experience coordinating localization and regional reviews
- ✓Builder mindset: ability to create scalable processes, templates, and calendars without sacrificing quality
- ✓Proficiency with Google Suite, CMS platforms, HubSpot, Linear, Pendo, and webinar/user research tools
Benefits
- ★Competitive compensation aligned with local standards
- ★Remote-first work model with strong asynchronous culture
- ★Opportunities for professional development and learning
- ★Global team collaboration with annual meet-ups
- ★Tools and platforms necessary to perform your role effectively
- ★Supportive, mission-driven work environment focused on growth and impact
