Account Manager at JobsForHumanity

Role Overview  The Account Manager plays a key role in managing client relationships, leading project execution, and ensuring the successful delivery of integrated marketing initiatives. This role requires strong ownership, cross-functional coordination, and the ability to translate client needs into actionable and high-quality outputs.  The Account Manager acts as a central point of contact between clients and internal teams, ensuring alignment, efficiency, and excellence in delivery.  Key Responsibilities  1. Client Management  • Manage day-to-day client communication with confidence and professionalism   • Build strong, trust-based relationships with clients   • Ensure alignment on project scope, timelines, and deliverables   • Anticipate client needs and proactively provide solutions   2. Project Ownership & Delivery  • Take full ownership of multiple projects and workstreams simultaneously   • Translate client briefs into structured, actionable plans   • Ensure timely and high-quality execution of deliverables   • Monitor progress and address challenges proactively   • Financial Ownership: Take full financial ownership of the project, from quotations, to POs, to invoicing.   3. Cross-functional Coordination  • Lead the collaboration with creative, production, and internal teams   • Ensure clear communication and alignment across all stakeholders   • Facilitate smooth workflows between departments   4. Quality & Execution Excellence  • Maintain strong attention to detail across all outputs   • Ensure accuracy, consistency, and adherence to standards   • Drive continuous improvement in execution   • Account Hygiene: Ensure applying Project management tools including but not limited to: CPS, Minutes of meeting, Financial bookkeeping   5. Problem Solving  • Apply a solution-oriented mindset to navigate challenges   • Identify risks early and implement practical resolutions   • Adapt quickly in fast-paced environments   Core Competencies  • Strong project ownership and multitasking ability   • Structured thinking and planning skills   • Effective client management and communication   • Cross-functional collaboration   • Attention to detail and quality focus   • Solution-oriented mindset