Business Operations Lead at Juicebox

ABOUT JUICEBOX Juicebox is on a mission to help teams win the talent war. In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world. Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B [Upgrade to PRO to see link] here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital. ABOUT THE ROLE We’re hiring a Business Operations generalist to work directly with the CEO and leadership team on the highest-impact priorities across the company. This is a true generalist role: you’ll operate as a force multiplier across go-to-market, product, and operations, owning ambiguous, project-based work that drives critical business outcomes. As one of the first BizOps hires, you’ll have outsized ownership and visibility, directly influencing company trajectory through cross-functional initiatives. YOU WILL - Tackle and drive some of Juicebox’s high-priority, cross-functional projects across Sales, Product, and GTM, from problem definition through execution - Partner with the CEO and leadership team to inform strategy, set priorities, and drive key business decisions - Build internal AI tooling to make existing business processes more efficient - Develop dashboards, KPIs, and reporting to provide visibility into company performance (pipeline, growth, retention, etc.) - Identify bottlenecks and opportunities across the business, and lead initiatives to improve efficiency and outcomes - Stand up new functions, workflows, and systems from scratch as the company grows YOU HAVE - Have 2+ years of experience in Business Operations, Strategy, Consulting, or a similar generalist role (4+ years preferred) - Are highly structured and analytical, with strong problem-solving skills - Thrive in ambiguity and enjoy owning problems end-to-end - Have experience working cross-functionally with GTM, product, or operations teams - Are proficient with spreadsheets, analytics tools, and systems (CRM experience a plus) - Move quickly, communicate clearly, and have strong business judgment - Are based in SF or open to relocating (in-office 5 days/week) - Want to work hard (more than regular hours) for a high-impact, rewarding role NICE TO HAVE - Experience in B2B SaaS, recruiting tech, or AI - Experience with AI tooling / have built your own tools - Experience as an early BizOps, Strategy, or first operations hire at a startup