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ManagerFull-timeAI
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
ABOUT THE ROLE
Juicebox is on a mission to help teams win the talent war.
In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.
Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.
We are on the path to $100M in ARR with 20%+ monthly growth, powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.
Juicebox has raised over $116M USD in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M USD Series B [Upgrade to PRO to see link] here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.
You Will
- Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations
- Onboard new customers to Juicebox and ensure they succeed
- Build out our renewal processes
- Create guides on best practices and update our Knowledge Base (link [Upgrade to PRO to see link]
- Resolve on-going customer issues, acting as true partner for them
- Collaborate with the Sales team to expand customer accounts
- Provide product feedback to our Engineering / Product team to continue to improve Juicebox
You Have
- Deep understanding of recruiting processes and challenges
- Very organized, ability to manage a high number of ongoing customer threads
- Product-mindset
- Located in or willing to relocate to London (in-person 5 days a week)
Nice to Haves
- Experience as a recruiter or sourcer
- Familiar with Product-Led-Growth
Compensation: 100-130K GBP base salary, based on experience. Commission on top for OTE of 110K - 160K GBP.
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About Juicebox
Juicebox is a financial technology company that specializes in creating a decentralized platform for funding creative projects and initiatives. Operating at the intersection of blockchain technology and crowdfunding, Juicebox provides a novel approach to raising capital by leveraging smart contracts on the Ethereum blockchain. Founded in 2020, the company emerged from the growing need for more transparent, community-driven funding solutions in the digital age, particularly within the creative and artistic communities. Its decentralized model allows creators to maintain full control over their projects while engaging directly with their supporters. The core offering of Juicebox is a suite of tools that enable creators to launch and manage funding campaigns with unprecedented flexibility. Key features include automated payouts, real-time tracking of contributions, and the ability to set up recurring donations or one-time funding goals. The platform is designed to be user-friendly, requiring no coding knowledge, and it supports a wide range of creative endeavors, from music and art to gaming and social causes. Its target audience includes independent artists, developers, and organizations seeking alternative funding methods that bypass traditional intermediaries. Juicebox has gained significant traction in the Web3 space, distinguishing itself as a leader in decentralized crowdfunding. The platform has facilitated millions of dollars in funding for diverse projects, demonstrating its effectiveness in empowering creators. Its unique value proposition lies in combining the transparency and security of blockchain technology with the accessibility of crowdfunding, fostering a more equitable and community-centric funding ecosystem. This approach has positioned Juicebox as a pioneering force in the evolving landscape of digital finance and creative production.
