RevOps Analyst at Jump App

REVOPS ANALYST Jump AI is transforming how teams operate by leveraging AI-powered workflows, automation, and data-driven insights. We sit at the intersection of product, growth, and operations—helping organizations move faster, smarter, and more efficiently. ROLE OVERVIEW We’re looking for a RevOps Analyst to help scale Jump AI’s revenue engine by building systems, insights, and processes that align Sales, Marketing, and Customer Success. This role is highly cross-functional and data-driven—you’ll own analytics, tooling, and operational processes that directly impact pipeline generation, conversion, and retention. KEY RESPONSIBILITIES REVENUE DATA & ANALYTICS - Build and maintain dashboards across the funnel (lead → opportunity → revenue → retention) - Analyze pipeline health, conversion rates, sales velocity, and forecasting accuracy - Identify trends, gaps, and opportunities to improve revenue performance - Partner with GTM leaders to drive data-backed decisions SYSTEMS & TOOLING - Own and optimize CRM (e.g., Salesforce / HubSpot) - Manage and improve integrations across tools such as: - Marketing automation (e.g., HubSpot, Marketo) - Sales engagement (e.g., Outreach, Salesloft) - Data enrichment (e.g., Clearbit, Apollo) - Analytics / BI (e.g., Looker, Mode, Snowflake, dbt) - Ensure data integrity, governance, and clean pipeline reporting PROCESS OPTIMIZATION - Design and improve GTM processes (lead routing, lifecycle stages, SLAs) - Partner with Sales, Marketing, and CS to eliminate friction across the funnel - Document and standardize operational workflows FORECASTING & PLANNING - Support revenue forecasting and pipeline modeling - Assist in territory planning, quota setting, and capacity modeling - Help evaluate performance vs. plan and recommend adjustments EXPERIMENTATION & GROWTH - Support A/B testing and experimentation across funnel stages - Measure impact of campaigns, product launches, and GTM initiatives - Collaborate with Growth/Product teams on data-driven initiatives REQUIRED QUALIFICATIONS - 2–5 years in RevOps, Sales Ops, Marketing Ops, or Business Analytics - Strong analytical skills (SQL preferred; Excel/Sheets required) - Experience with CRM systems (Salesforce or HubSpot) - Familiarity with SaaS metrics (ARR, MRR, CAC, LTV, conversion rates) - Experience working cross-functionally with GTM teams - Strong attention to detail and data quality NICE-TO-HAVE - Experience with modern data stack (Snowflake, dbt, Segment, etc.) - Experience with AI/automation tools (or strong interest in AI workflows) - Familiarity with product-led growth (PLG) or hybrid sales motions - Experience building dashboards in Looker, Tableau, or similar - Exposure to API integrations or lightweight scripting